GP Patient Services
| Dyddiad hysbysebu: | 18 Mawrth 2026 |
|---|---|
| Cyflog: | £12.71 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £12.71 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 05 Ebrill 2026 |
| Lleoliad: | Dorchester, DT1 2FD |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A2890-26-0001 |
Crynodeb
Key Responsibilities Act as the first point of contact for patients, visitors, and external stakeholders, delivering a professional and welcoming service Manage a high volume of patient enquiries via telephone and face-to-face interactions Book, amend, and cancel appointments, ensuring patients are directed to the most appropriate clinician or service Handle same-day, routine, and urgent requests efficiently in a fast-paced environment Process repeat prescription requests in line with practice procedures Maintain accurate and up-to-date patient records using the clinical system Support the smooth running of the practice through general administrative tasks (scanning, filing, document management, and correspondence) Work collaboratively with clinical and non-clinical staff to deliver a high-quality patient experience Maintain confidentiality and comply with GDPR, data protection, and practice policies Contribute to a calm, organised, and responsive reception environment Working Pattern Role may involve working across both the main site in Poundbury and branch site in Portesham Flexibility required to meet service needs in a busy primary care setting