Deputy Chief Operating Officer – Division of Surgery | Walsall Healthcare NHS Trust
| Dyddiad hysbysebu: | 17 Mawrth 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £109,179 - £125,637 per annum |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 16 Ebrill 2026 |
| Lleoliad: | Walsall, WS2 9PS |
| Cwmni: | Walsall Healthcare NHS Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7863843/407-CORP-7863843 |
Crynodeb
Deputy Chief Operating Officer – Division of Surgery
Walsall Healthcare NHS Trust is seeking a dynamic senior operational leader to join our Surgery Division. This role offers the opportunity to work closely with Divisional and Executive teams to drive high‑quality services and support Elective, Cancer and Outpatient performance across the organisation.
Walsall continues to achieve strong Planned Care performance and is striving to build on this success. The post holder will provide leadership across the Division and deputise for the Chief Operating Officer.
We are looking for an experienced, resilient leader with a proven track record in managing complex agendas, driving service improvement and building strong multidisciplinary relationships. You will be an effective communicator who can engage, influence and inspire, and you will share the values and ambitions of our Trust.
The Deputy Chief Operating Officer is the most senior manager within the Division, providing leadership to all staff within the Division and leading the Divisional team. Deputising for the Chief Operating Officer for a portfolio of work to support the Trust’s corporate objectives.
The post-holder will lead the delivery of a safe, quality driven and continuously improving service to patients across all services within the Division which puts patients at the centre of care and ensures their needs are consistently and demonstrably met.
Ensure the Division’s service delivery and performance, ensuring that Divisional core deliverables, key performance measures and standards are achieved, that income and expenditure are managed to plan, whilst ensuring all “resources” are optimised and the Division functions effectively.
Provide strong leadership and management of staff, including senior staff recruitment and selection, performance, appraisal and development and ensuring that staff are managed and lead effectively throughout the Division.
Oversee the development of services and policies across a range of specialist areas, Divisional boundaries and other associated health and social care organisations.
Walsall Healthcare NHS Trust is an integrated Trust and the only provider of NHS acute care in Walsall, serving a population of 284,300, providing inpatient and outpatient services at the Manor Hospital as well as a wide range of services in the community. Walsall Manor houses the full range of district general hospital services under one roof. The £170 million development was completed in 2010 and the continued upgrading of existing areas ensures the Trust now has a state-of-the-art Critical Care Unit, Neonatal Unit, Obstetric Theatre, and Integrated Assessment Unit facilities.
A new Urgent Emergency Care Centre was opened in March 2023. The two-storey development has significantly improved emergency care facilities and capacity and has provided almost 5,000 square metres of additional clinical space.
Delivery of safe and quality driven service to patients
Accountable Director for the delivery of high-quality patient care across all areas of the Division. Where care is found to be below expected levels the post holder is responsible for ensuring that immediate corrective action is taken and monitored.
The Divisional Director will be accountable for and lead the implementation of the Risk Management and Clinical Governance strategies within the services of their Division.
Accountable for complaints and clinical incident management within their designated area of responsibility, ensuring investigation and effecting any changes and ‘lessons learned’ in professional/clinical practice or support systems.
Service Delivery and Operational planning
To ensure that the operational plan is produced, met and that all targets and standards are achieved.
To be responsible for ensuring that the Trust’s objectives and core deliverables are delivered. This will require the implementation/maintenance of a performance management system aligned to the Trust’s Performance Management Framework to ensure all staff are aware of their role in the delivery of the Trust’s objectives and core deliverables.
To ensure that capacity plans for the Division are developed and that the Division meets its obligations within the capacity available.
To ensure that capacity is used in the most productive and efficient manner.
To ensure that service development / improvement programmes are delivered.
objectives, Local Delivery Plan targets, National targets and local divisional priorities.
Performance Management
To be responsible for ensuring that the Trust’s objectives and core deliverables are achieved. This will require the implementation and maintenance of a performance management system aligned to the Trust’s Performance Management Framework to ensure that all staff are aware of their role in the delivery of the Trust’s objectives and core deliverables.
To be accountable for the Divisions performance against the operational plan.
To put in place effective monitoring systems of performance across the Division against the operational plan and take corrective action where required.
Staff Management and Team Building
The Divisional Director will be a highly skilled and effective motivator. He/she will lead the change management process through complex situations e.g. major organisational change such as the re-organisation / relocation / development/cessation of services, and will ensure that front line staff are empowered and supported to develop a positive ‘can-do’ approach to issues.
Work collaboratively with the Divisional Team, Clinical Directors, Clinicians, and Senior Managers in all Trust Departments, ensuring that teams and individuals work together effectively.
Resource Management
Review staffing structures and costs and ensure that the most productive and efficient use of staff resources is planned and delivered, managing any service improvements and change management processes that are required in order to deliver this.
Negotiate, communicate and take responsibility for delivering the Division wide objectives, targets and standards.
Human Resources
Ensure Divisional vacancy review panels are in place and effectively undertaken.
Ensure Sickness absence is below the Trust target and ensure sickness absence is effectively managed and staff supported to return to work.
Service Development
Be accountable for and take a lead role in the Divisional implementation of corporate objectives and service development priorities.
Develop Trust’s strategic and Service Improvement plans in regards to his/her Division, particularly the development of Lean working across all service areas.
A full detailed version of the job description and main responsibilities can be found in the attached Job Description and Person Specification document.
This advert closes on Monday 30 Mar 2026