Technical Officer - Home Improvement Agency
| Dyddiad hysbysebu: | 16 Mawrth 2026 |
|---|---|
| Cyflog: | £36,363 i £37,280 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 25 Mawrth 2026 |
| Lleoliad: | Kendal, Cumbria |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Westmorland and Furness Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | WMF2798e |
Crynodeb
About this opportunity
Following an exciting restructure of our Housing Team, we are delighted to offer several new opportunities — including this rewarding role within our Home Improvement Agency (HIA).
If you are someone who is proactive, enthusiastic, and motivated to make a real difference, and you enjoy working with and supporting customers, this could be the perfect role for you.
About the Role
Working as part of our dedicated HIA service, you will help deliver Disabled Facilities Grants (DFGs) across the Furness area. Your work will directly support older, disabled, and vulnerable residents to live safely, independently, and comfortably at home.
In this role, you will:
Provide technical advice and support to residents wishing to repair, adapt, or improve their homes
Deliver a high‑quality service from initial referral through to completion of works, including home assessments
Prepare costings, schedules of work, and working drawings
Work closely with Occupational Therapists, Contractors, Technicians, and other professionals
Ensure compliance with Construction (Design and Management) Regulations and Building Regulations
Monitor the performance of Technicians, Contractors, and Handypersons, resolving issues in a timely manner
Build strong relationships with Housing Associations, Landlords, Contractors, and wider partners
Support the ongoing development and growth of the Home Improvement Agency
Keep up to date with legislation, policy changes, industry developments, pricing structures, and specification systems
This is a fantastic opportunity to make a real difference. You will be joining a flexible, supportive, and responsive Housing Team where we work collectively to deliver the best outcomes for our residents.
Who we are looking for…
An excellent communicator who can confidently challenge, negotiate, and engage with a wide range of people
Empathetic and understanding when working with vulnerable individuals and families
Organised, proactive, and committed to delivering high‑quality services
Skilled in IT and comfortable managing data for statutory reports and funding requirements
Knowledgeable about housing services, policies, and legislation — particularly within the private housing sector
Experienced in housing or building‑related roles, especially those supporting vulnerable people
Confident working in multi‑agency environments
Familiar with Disabled Facilities Grants (desirable but not essential)
Able to build strong external partnerships and maintain effective working relationships
Above all, you will bring ambition, energy, and a collaborative approach to help continue growing and promoting our Home Improvement Agency.
Following an exciting restructure of our Housing Team, we are delighted to offer several new opportunities — including this rewarding role within our Home Improvement Agency (HIA).
If you are someone who is proactive, enthusiastic, and motivated to make a real difference, and you enjoy working with and supporting customers, this could be the perfect role for you.
About the Role
Working as part of our dedicated HIA service, you will help deliver Disabled Facilities Grants (DFGs) across the Furness area. Your work will directly support older, disabled, and vulnerable residents to live safely, independently, and comfortably at home.
In this role, you will:
Provide technical advice and support to residents wishing to repair, adapt, or improve their homes
Deliver a high‑quality service from initial referral through to completion of works, including home assessments
Prepare costings, schedules of work, and working drawings
Work closely with Occupational Therapists, Contractors, Technicians, and other professionals
Ensure compliance with Construction (Design and Management) Regulations and Building Regulations
Monitor the performance of Technicians, Contractors, and Handypersons, resolving issues in a timely manner
Build strong relationships with Housing Associations, Landlords, Contractors, and wider partners
Support the ongoing development and growth of the Home Improvement Agency
Keep up to date with legislation, policy changes, industry developments, pricing structures, and specification systems
This is a fantastic opportunity to make a real difference. You will be joining a flexible, supportive, and responsive Housing Team where we work collectively to deliver the best outcomes for our residents.
Who we are looking for…
An excellent communicator who can confidently challenge, negotiate, and engage with a wide range of people
Empathetic and understanding when working with vulnerable individuals and families
Organised, proactive, and committed to delivering high‑quality services
Skilled in IT and comfortable managing data for statutory reports and funding requirements
Knowledgeable about housing services, policies, and legislation — particularly within the private housing sector
Experienced in housing or building‑related roles, especially those supporting vulnerable people
Confident working in multi‑agency environments
Familiar with Disabled Facilities Grants (desirable but not essential)
Able to build strong external partnerships and maintain effective working relationships
Above all, you will bring ambition, energy, and a collaborative approach to help continue growing and promoting our Home Improvement Agency.