Registered Care Operations Manager
| Dyddiad hysbysebu: | 12 Mawrth 2026 |
|---|---|
| Cyflog: | £40,000 i £50,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 11 Ebrill 2026 |
| Lleoliad: | B1 1HH |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Talent Finder |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | HRCOP-001-22254 |
Crynodeb
Registered Care Operations Manager
Hours: Full Time – 40 Hours per Week - Monday to Friday | 9:00 am – 5:00 pm
Location: West Midlands
Salary: £40,000 – £50,000 + 5% Discretionary Bonus
About the Role
Our client is seeking an experienced, motivated Care Operations Manager to oversee the day-to-day operations of our nursing home and ensure the highest standards of care, compliance, and operational efficiency.
This is an excellent opportunity for a driven professional who enjoys balancing strategic planning with hands-on operational management in a caring and supportive environment.
Key Responsibilities
Staff Management, Recruitment & HR
• Support safer recruitment processes, including DBS checks, references, and pre-employment health checks
• Oversee staff induction programmes to ensure new employees are supported and trained effectively
• Monitor attendance, absence and performance records
• Conduct staff supervision and annual appraisals
• Coordinate mandatory training and professional development
• Assist with disciplinary processes and investigations where required
Resident Care & Stakeholder Engagement
• Ensure the care, welfare and safety of all residents is maintained to the highest possible standard
• Promote strong relationships between staff, residents and families
• Support resident admissions and assessments
• Ensure individualised care and therapy plans are developed and regularly updated in collaboration with healthcare professionals
Marketing & Occupancy
• Support the promotion and marketing of the home within the care community
• Build strong professional relationships with local authorities and healthcare partners
• Help ensure the home maintains strong occupancy levels and long-term sustainability
• Implement strategies to respond effectively to vacancies and market changes
Financial Management
• Monitor and control operational expenditure
• Assist with annual budget preparation and financial planning
• Manage petty cash budgets and expenditure records
• Support fee negotiations with local authorities, residents or families where appropriate
Facilities & Property Management
• Ensure the physical environment of the home is safe, compliant and well maintained
• Oversee maintenance requests and ensure issues are resolved promptly
• Manage gas, electric and related health & safety certifications in line with regulations
• Maintain accurate facilities and maintenance records
Compliance & Administration
• Ensure all staff and resident records comply with GDPR and regulatory standards
• Maintain recruitment databases and HR documentation
• Support resident admissions and discharge processes
• Assist with audits, reporting and quality improvement activities
• Maintain smooth office operations, including IT systems, supplies and equipment
Operational Leadership
• Work closely with the Responsible Individual and leadership team
• Identify opportunities for operational improvement and cost efficiency
• Support internal communication and team coordination
• Assist with crisis management and emergency procedures when required
About You
We are looking for someone who brings both strong operational management skills and a passion for high-quality care services.
Essential Skills & Experience
• Experience in operations management, ideally within a care home, healthcare or regulated environment
• Registered with CQC (Essential)
• Nursing Qualification (Desired but not essential)
• Strong organisational and administrative skills
• Experience managing HR processes, recruitment and compliance records
• Knowledge of budgeting, cost control and financial monitoring
• Proficiency in Microsoft Office (Word, Excel, Outlook) and database systems
• Excellent communication and leadership skills
• Understanding of safeguarding, GDPR and regulatory frameworks
• Ability to work independently while leading teams effectively
• Must be a car owner with a clean & valid licence
Benefits
• 28 days holiday
• Pension Scheme
• Onsite parking
• Petrol
What’s next? It’s easy! Click “APPLY” now! We can’t wait to hear from you!
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