Crisis Support Worker | West London NHS Trust
| Dyddiad hysbysebu: | 12 Mawrth 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £29,651 - £31,312 Per Annum |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 11 Ebrill 2026 |
| Lleoliad: | Southall, UB1 3HW |
| Cwmni: | West London Mental Health Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7868294/222-EAL-038-A |
Crynodeb
Visa sponsorship cannot be offered for this post.
We are pleased to offer an exciting opportunity for aCrisis Support Worker (Band 3)within the Crisis, Assessment & Home Treatment Team (CAHTT) in Ealing. This role is ideal for someone who is passionate about mental health care and committed to supporting individuals during periods of crisis.
As a Crisis Support Worker, you will be a valued member of a dynamic community service, gaining experience across a wide range of clinical presentations. You will work on the frontline of crisis mental health support, responding quickly and effectively to patients’ needs and contributing to assessments and brief home-based interventions. The service also delivers short-term support for individuals with lower-level mental health difficulties for up to three months.
Our aim is to develop motivated, skilled staff who work in partnership with patients and help strengthen positive relationships within the community. We highly value the knowledge and compassion our staff bring and are committed to making a meaningful difference to the lives of those we support.
You will work closely with local services, including the Single Point of Access team, who triage all new referrals into CAHTT. The post operates within a24‑hour rota, and you will be required to work a range of shifts to ensure continuous, high-quality care is available 365 days a year.
Candidates must havesome experience working in mental health.
1. To develop and maintain communication with individuals or groups of patients, carers, and staff about difficult or complex matters, overcoming any problems in communication in a difficult situation.
1.1 To communicate with people in a manner which:
· is consistent with their level of understanding, culture, background and preferred ways of communicating
· acknowledges the purpose of the communication
· is appropriate to the context
· encourages their participation
· responds to communication of any kind from them.
1.2 To improve communication through:
· changing the methods of communicating
· changing the environment
· modifying the content and structure of communication
· reflection on the barriers to effective communication.
1.3 To confirm that you have accurately interpreted communications.
1.4 To provide feedback to other staff on their communication at appropriate times.
1.5 To maintain accurate patient records consistent with legislation and, policies and procedures.
West London NHS Trust is one of the most diverse healthcare providers in the UK, delivering a range of mental health and physical healthcare and community services. The Trust runs Broadmoor Hospital, one of three high secure hospitals in the country, with an international reputation.
Our high secure services care for patients from South of England and we provide low and medium secure services across eight London boroughs. The Trust also provides mental and physical healthcare in three London boroughs (Ealing, Hounslow and Hammersmith & Fulham). We employ over 5,000 staff, of whom 59% are BME. Our turnover for 2024-25 is over £500m.
The Trust is rated as ‘Good’ overall by the Care Quality Commission. Forensic services are rated as ‘Outstanding’.
The Trust is an established partner and contributor in the development of the evolving North West London Integrated Care System and the Integrated Care Board. The Trust leads the NW London Children and Adolescent Mental Health provider collaborative.
The Candidate Pack provides an overview of the key tasks and responsibilities of the role, and the person specification outlines the qualifications, skills, experience and knowledge required. Please view as attached
The person specification below is not the full person specification, but outlines the criteria against which your application form will be assessed.
This advert closes on Thursday 19 Mar 2026