Dewislen

Business Process Analyst

Manylion swydd
Dyddiad hysbysebu: 12 Mawrth 2026
Cyflog: Heb ei nodi
Gwybodaeth ychwanegol am y cyflog: Competitive
Oriau: Llawn Amser
Dyddiad cau: 11 Ebrill 2026
Lleoliad: Birmingham, B45 9PZ
Cwmni: Compass Group
Math o swydd: Parhaol
Cyfeirnod swydd: 213320

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Crynodeb

Business Process Analyst

Location: Hybrid/Remote (UK & Ireland travel required)
Grade: Hay Grade D
Department: Business Process Optimisation


About the role

At Compass Group UK & I, we’re more than just the UK’s leading contract catering company — we’re driving digital transformation across the business. Our Digital & Technology team is at the heart of this journey, creating cutting‑edge solutions that improve efficiency, elevate customer experiences, and deliver real business impact.

We’re now looking for a Business Process Analyst to play a key role in analysing, improving and optimising business processes across Compass Group UK & Ireland. This role is central to identifying inefficiencies, streamlining operations and supporting large‑scale transformation initiatives aligned to our strategic objectives.

What you’ll be doing
  • Analyse and document end‑to‑end business processes using BPMN 2.0, flowcharts and process mapping tools
  • Identify inefficiencies, bottlenecks and opportunities for optimisation across complex, multi‑site operations
  • Collaborate with stakeholders to gather requirements and define the scope of improvement initiatives
  • Translate data analysis into clear, actionable insights and improvement recommendations
  • Support change management by communicating changes and helping deliver training for impacted users
  • Assist with testing, validation and implementation of new or improved processes
  • Establish KPIs and performance metrics to monitor success and drive continuous improvement
  • Research best practice and industry benchmarks to enhance process maturity
What we’re looking for
  • Proven experience in process improvement or transformation within a large, complex organisation
  • Strong analytical and problem‑solving skills, with the ability to interpret data effectively
  • Experience supporting or contributing to large‑scale transformation or improvement programmes
  • Excellent stakeholder engagement and communication skills
  • Comfortable operating in ambiguous or fast‑changing environments
  • Degree in Business, Engineering, IT, Finance, Economics or a related discipline

Desirable:

  • Lean, Six Sigma or similar process improvement qualifications
  • Experience with ERP systems, process modelling tools or process mining platforms
Why join Compass Group UK & I

You’ll be part of a business investing heavily in digital transformation, working on initiatives that have real, measurable impact at scale. We offer strong career development, exposure to senior stakeholders, and the opportunity to shape how one of the UK & Ireland’s largest organisations operates.


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