15641 - Senior Stakeholder & Communications Manager
| Dyddiad hysbysebu: | 11 Mawrth 2026 |
|---|---|
| Cyflog: | £42,914 i £46,182 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 03 Ebrill 2026 |
| Lleoliad: | G5 8AQ |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos |
| Cwmni: | Ministry of Justice |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 15641 |
Crynodeb
Senior Stakeholder and Communications Manager
The Criminal Injuries Compensation Authority (CICA) is an executive agency of Ministry of Justice. We are responsible for the administration of the Criminal Injuries Compensation Schemes, making payments of compensation to victims of violent crime in England, Scotland and Wales. We receive over 40,000 applications a year for compensation, from people who have lost loved ones or have been injured as a result of violent crime. We know financial compensation can never fully redress what they have suffered. Nevertheless, what we do is an important part of providing justice for victims and we take pride that the compensation we pay helps people move forward with their lives.
We employ around 350 people and are based in Glasgow city centre with excellent transport links. We are a small, engaged, productive workforce with a real sense of corporate community. We are committed to delivering a fair, sensitive and efficient service to all applicants and work closely with stakeholders to ensure the victim is at the heart of everything we do. We want to keep improving our services and the way we work to best serve victims of violent crime, meeting new challenges, delivering value for money and ensuring CICA is a great place to work. We are committed to being a trauma-informed organisation, embedding this into what we do and how we do it.
Some of the material you will access may include upsetting personal accounts of harm inflicted by others. This could include sexual assault and violence against children which is distressing. We recognise the personal impact this may have and we provide resilience training, to promote wellbeing.
This position is based at Buchanan Wharf, 10 Clyde Place, Glasgow, G5 8AQ. We currently operate a hybrid working business model, where a typical employee spends 50% of their working time in the office and the remainder at home.
Role Description
This is a new role with responsibility for providing day-to-day leadership and management of the Communications function within the Legal & Policy Directorate of CICA.
You will join a small and dynamic team responsible for stakeholder engagement, corporate literature and senior briefings. You will play a leading role in external communications, telling the story of CICA’s work delivering compensation to victims of violent crime, while supporting an ongoing programme of modernisation and transformation to create a fully accessible and trauma-informed service.
You will quality assure CICA’s response to a high volume of stakeholder correspondence on a range of topics from case-specific to Scheme-wide issues; contribute to policy documents; prepare timely and concise briefings for senior stakeholders; and translate complex issues into accessible, engaging content for a variety of audiences from the public to Members of Parliament.
You will build and maintain strong relationships with stakeholders in government, the justice system, and a wide range of organisations representing victims. You will plan, deliver and evaluate communications on behalf of CICA, shape our communications strategy and provide subject matter expertise to a range of cross-organisational projects.
We are looking for a strategic and collaborative leader who has experience in communications, who is passionate about stakeholder engagement, and who has a demonstrable and adaptable talent for written and verbal communication. You will have the ability to map out communications plans, tailor outputs to different audiences, and create sophisticated and engaging materials using a range of tools, ensuring every piece of communication lands effectively with its audience.
As a senior leader you will be visible and you will build trust with colleagues across CICA and the wider MoJ. You will exemplify and role model Civil Service behaviours and values. You must have strong interpersonal skills and be able to build mutually beneficial relationships at all levels. You will play an important role in shaping the culture and values of CICA, with a focus on respect, empathy and transparency whilst delivering a trauma-informed service with the victim at the heart.
This role includes line management responsibility for a small team of HEO Policy & Communications Managers. The post-holder reports to the Joint Heads of Policy and will work closely with the Senior Policy & Decision Support Manager, the Director of Legal & Policy Services and the wider Executive Management Team.
The Criminal Injuries Compensation Authority (CICA) is an executive agency of Ministry of Justice. We are responsible for the administration of the Criminal Injuries Compensation Schemes, making payments of compensation to victims of violent crime in England, Scotland and Wales. We receive over 40,000 applications a year for compensation, from people who have lost loved ones or have been injured as a result of violent crime. We know financial compensation can never fully redress what they have suffered. Nevertheless, what we do is an important part of providing justice for victims and we take pride that the compensation we pay helps people move forward with their lives.
We employ around 350 people and are based in Glasgow city centre with excellent transport links. We are a small, engaged, productive workforce with a real sense of corporate community. We are committed to delivering a fair, sensitive and efficient service to all applicants and work closely with stakeholders to ensure the victim is at the heart of everything we do. We want to keep improving our services and the way we work to best serve victims of violent crime, meeting new challenges, delivering value for money and ensuring CICA is a great place to work. We are committed to being a trauma-informed organisation, embedding this into what we do and how we do it.
Some of the material you will access may include upsetting personal accounts of harm inflicted by others. This could include sexual assault and violence against children which is distressing. We recognise the personal impact this may have and we provide resilience training, to promote wellbeing.
This position is based at Buchanan Wharf, 10 Clyde Place, Glasgow, G5 8AQ. We currently operate a hybrid working business model, where a typical employee spends 50% of their working time in the office and the remainder at home.
Role Description
This is a new role with responsibility for providing day-to-day leadership and management of the Communications function within the Legal & Policy Directorate of CICA.
You will join a small and dynamic team responsible for stakeholder engagement, corporate literature and senior briefings. You will play a leading role in external communications, telling the story of CICA’s work delivering compensation to victims of violent crime, while supporting an ongoing programme of modernisation and transformation to create a fully accessible and trauma-informed service.
You will quality assure CICA’s response to a high volume of stakeholder correspondence on a range of topics from case-specific to Scheme-wide issues; contribute to policy documents; prepare timely and concise briefings for senior stakeholders; and translate complex issues into accessible, engaging content for a variety of audiences from the public to Members of Parliament.
You will build and maintain strong relationships with stakeholders in government, the justice system, and a wide range of organisations representing victims. You will plan, deliver and evaluate communications on behalf of CICA, shape our communications strategy and provide subject matter expertise to a range of cross-organisational projects.
We are looking for a strategic and collaborative leader who has experience in communications, who is passionate about stakeholder engagement, and who has a demonstrable and adaptable talent for written and verbal communication. You will have the ability to map out communications plans, tailor outputs to different audiences, and create sophisticated and engaging materials using a range of tools, ensuring every piece of communication lands effectively with its audience.
As a senior leader you will be visible and you will build trust with colleagues across CICA and the wider MoJ. You will exemplify and role model Civil Service behaviours and values. You must have strong interpersonal skills and be able to build mutually beneficial relationships at all levels. You will play an important role in shaping the culture and values of CICA, with a focus on respect, empathy and transparency whilst delivering a trauma-informed service with the victim at the heart.
This role includes line management responsibility for a small team of HEO Policy & Communications Managers. The post-holder reports to the Joint Heads of Policy and will work closely with the Senior Policy & Decision Support Manager, the Director of Legal & Policy Services and the wider Executive Management Team.