CAMHS Assessment Clinic Administrator | South London and Maudsley NHS Foundation Trust
| Dyddiad hysbysebu: | 10 Mawrth 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £33,094 - £36,195 per annum inclusive of HCAS |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 09 Ebrill 2026 |
| Lleoliad: | London, SE11 6JJ |
| Cwmni: | South London and Maudsley NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7827547/334-NCL-7827547-MU |
Crynodeb
At South London and Maudsley NHS Foundation Trust, we believe in providing excellent care which is delivered with pride and compassion. Everything we do is to improve the lives of the people and communities we serve and to promote mental health and wellbeing for all.
This role requires an experienced and adaptable administrator who is comfortable working in a busy clinical environment alongside multidisciplinary teams, clinical staff, children, families, and visitors. The post holder will act as the first point of contact for families, carers, and wider service networks, providing professional and welcoming support. Strong organisational skills, a calm and flexible approach, and the ability to manage change are essential to maintaining high service standards. The role involves providing comprehensive administrative support, using Microsoft Office (particularly Outlook, Word, and Excel), collating data, producing quarterly reports, and confidently working with IT systems while being keen to learn new software and processes.
The post holder will provide proactive, comprehensive administrative support to a multidisciplinary team, ensuring services operate efficiently and effectively. Working as part of the Source Admin Team alongside two other administrators. Responsible for recording, maintaining and updating accuracy of clinical activity and patient information pertaining to the service. To process referrals accurately. To book assessments and room bookings. To monitor and maintain shared mailboxes. To attend and take minutes at various meeting.
The London Borough of Lambeth has a population of 317,800 (GLA 2020). Lambeth’s population is highly diverse, a characteristic visible in the breadth of ethnic and cultural traditions seen throughout the borough. It is estimated that 63% of the population describe their ethnicity as other than White British; 23% describe their ethnicity as Black (11% Black African, 7% Black Caribbean and 5% Other Black), 22% White Other and 6% as Asian. The Annual population survey, estimates that a third of Lambeth’s residents are non-UK born. Of these non-UK born, 40% are of wider European origin, 20% are of African origin; and 20% of Central or South American origin. Nearly 150 languages are spoken as the first language in the homes of Lambeth school children. Portuguese, Spanish and Somali, are the most commonly spoken other languages in Lambeth.
1) ADMINISTRATIVE
(a) To provide a professional and confidential administration service, to include typing; preparing correspondence; proof reading documents; photocopying; faxing; filing; scanning; dealing with post; having access to team members outlook calendars.
(b) To assist people in a helpful, diplomatic and tactful manner; screening and re routing calls, as appropriate. Taking clear, concise messages and dealing with general enquiries, where appropriate.
(c) To act independently to ensure daily tasks and on going workloads are prioritised and completed within agreed timescales. Manage multiple tasks within the working day whilst maintaining quality standards.
(d) Ability to work in an unpredictable pattern, dealing with frequent interruptions.
(e) Organise the booking of interpreters and translation of correspondence, where appropriate.
(f) To arrange appointments and meetings as required.
(g) Attend meetings and produce minutes.
(h) Make travel arrangements for the team when required.
(i) Order stationery and be responsible for the following up of orders to ensure delivery and correct receipt of stock for the team, as required.
(j) To add referrals to the Trust patient database within 24 hours of receipt.
(k) Trace patient NHS details via the National Tracing System
(I) Oversee the administrative/contracting component of the Trust patient database ensuring patient details are updated and accurate at all times, whilst adhering to timescales and data protection.
(m) Monitor and update operational data quality information proactively to ensure targets and standards are met. To assist the team lead in collating data and producing the quarterly reports for the respective service.
(n) In conjunction with the clinical team, monitor and maintain accurate waiting lists.
(o) To contribute in the compliance of Health and Safety requirements as requested by management. Maybe required to become Health and Safety Champion depending on service need.
(p) To participate in the preparation of PPI events, conferences and projects.
(q) Managing petty cash, when required.
(r) Support admin trainees and temporary staff, ensuring access to ICT and the relevant Trust policies.
(s) To contact Trust Estates and Facilities Department to report any faults or works that need to be undertaken.
This advert closes on Tuesday 24 Mar 2026
This role requires an experienced and adaptable administrator who is comfortable working in a busy clinical environment alongside multidisciplinary teams, clinical staff, children, families, and visitors. The post holder will act as the first point of contact for families, carers, and wider service networks, providing professional and welcoming support. Strong organisational skills, a calm and flexible approach, and the ability to manage change are essential to maintaining high service standards. The role involves providing comprehensive administrative support, using Microsoft Office (particularly Outlook, Word, and Excel), collating data, producing quarterly reports, and confidently working with IT systems while being keen to learn new software and processes.
The post holder will provide proactive, comprehensive administrative support to a multidisciplinary team, ensuring services operate efficiently and effectively. Working as part of the Source Admin Team alongside two other administrators. Responsible for recording, maintaining and updating accuracy of clinical activity and patient information pertaining to the service. To process referrals accurately. To book assessments and room bookings. To monitor and maintain shared mailboxes. To attend and take minutes at various meeting.
The London Borough of Lambeth has a population of 317,800 (GLA 2020). Lambeth’s population is highly diverse, a characteristic visible in the breadth of ethnic and cultural traditions seen throughout the borough. It is estimated that 63% of the population describe their ethnicity as other than White British; 23% describe their ethnicity as Black (11% Black African, 7% Black Caribbean and 5% Other Black), 22% White Other and 6% as Asian. The Annual population survey, estimates that a third of Lambeth’s residents are non-UK born. Of these non-UK born, 40% are of wider European origin, 20% are of African origin; and 20% of Central or South American origin. Nearly 150 languages are spoken as the first language in the homes of Lambeth school children. Portuguese, Spanish and Somali, are the most commonly spoken other languages in Lambeth.
1) ADMINISTRATIVE
(a) To provide a professional and confidential administration service, to include typing; preparing correspondence; proof reading documents; photocopying; faxing; filing; scanning; dealing with post; having access to team members outlook calendars.
(b) To assist people in a helpful, diplomatic and tactful manner; screening and re routing calls, as appropriate. Taking clear, concise messages and dealing with general enquiries, where appropriate.
(c) To act independently to ensure daily tasks and on going workloads are prioritised and completed within agreed timescales. Manage multiple tasks within the working day whilst maintaining quality standards.
(d) Ability to work in an unpredictable pattern, dealing with frequent interruptions.
(e) Organise the booking of interpreters and translation of correspondence, where appropriate.
(f) To arrange appointments and meetings as required.
(g) Attend meetings and produce minutes.
(h) Make travel arrangements for the team when required.
(i) Order stationery and be responsible for the following up of orders to ensure delivery and correct receipt of stock for the team, as required.
(j) To add referrals to the Trust patient database within 24 hours of receipt.
(k) Trace patient NHS details via the National Tracing System
(I) Oversee the administrative/contracting component of the Trust patient database ensuring patient details are updated and accurate at all times, whilst adhering to timescales and data protection.
(m) Monitor and update operational data quality information proactively to ensure targets and standards are met. To assist the team lead in collating data and producing the quarterly reports for the respective service.
(n) In conjunction with the clinical team, monitor and maintain accurate waiting lists.
(o) To contribute in the compliance of Health and Safety requirements as requested by management. Maybe required to become Health and Safety Champion depending on service need.
(p) To participate in the preparation of PPI events, conferences and projects.
(q) Managing petty cash, when required.
(r) Support admin trainees and temporary staff, ensuring access to ICT and the relevant Trust policies.
(s) To contact Trust Estates and Facilities Department to report any faults or works that need to be undertaken.
This advert closes on Tuesday 24 Mar 2026