Dewislen

SERVICE SUPPORT ASSISTANT

Manylion swydd
Dyddiad hysbysebu: 09 Mawrth 2026
Cyflog: £24,796 i £25,583 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 22 Mawrth 2026
Lleoliad: HU1 1HP
Cwmni: Hull City Council
Math o swydd: Parhaol
Cyfeirnod swydd: 33578

Gwneud cais am y swydd hon

Crynodeb

Children and Young People Service are recruiting to a Service Support Assistant position based at Lowgate, providing a flexible, high quality, efficient and responsive business support service complying with procedures and practices to support the delivery of frontline services.
The role involves processing applications for school travel passes, whilst establishing a positive working relationship with external transport services throughout the city. Other duties will include answering telephone calls for Childrens Safeguarding which can be difficult and challenging, updating and retrieving information within Liquid Logic, along with a variety of other administration tasks.
NVQ level 2, or equivalent qualification and experience of working in a busy demanding office environment is required. Good interpersonal and communication skills, and proficient in the use of IT. The role can be emotionally demanding, you must be able to maintain confidentiality working within GDP Regulations.
At Hull City Council we are committed to our children and young people, and we are passionate about how we deliver services to them. That’s why we are developing and nurturing a culture that puts our children and young people at the heart of everything we do - by empowering our workforce to work together to find solutions, to be open, honest, and respectful, to take responsibility and listen and learn from others.
If you value these behaviours too, we’d love to hear from you. Hull is a changing local authority and it’s a fantastic time to join us and be a key player in supporting our journey.
Why it's great to work for Hull City Council:
A competitive salary
An excellent pension through the Local Government Pension Scheme (LGPS)
Initially 23 days annual leave depending on length of service. You will also get eight public holidays per year, and three additional days off, one in May/August and one during the Christmas/New year period
Career development and learning experiences from a range of training courses and learning methods
Supportive and forward-thinking culture
Great career development opportunities
For an informal discussion about the role, please contact Sarah Rennard, Business Support Team Leader on 01482 612940 or email sarah.rennard@hullcc.gov.uk
Please ensure that your application demonstrates how you meet the essential criteria against the person specification as listed in the job description.

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