Credit Control Administrator
| Dyddiad hysbysebu: | 06 Mawrth 2026 |
|---|---|
| Cyflog: | £26,000 i £28,000 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 13 Mawrth 2026 |
| Lleoliad: | Evesham, Worcestershire, WR11 1GP |
| Cwmni: | Karndean Designflooring LTD |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | JOB141 v1_1772805945 |
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About This Opportunity
We are looking for a Credit Control Administrator to join our team. In this role, you will support key sales ledger processes, including posting and reconciling customer payments, daily invoicing, and handling departmental email and physical correspondence. You will also be responsible for managing customer accounts, building and maintaining strong professional relationships with both clients and internal teams. Your focus will be on ensuring a high standard of accounts receivable management, including credit risk assessment, cash collection, and resolving customer queries efficiently.
How You Will Contribute
As an integral member of our Credit Control team, you will be essential in ensuring the team operates efficiently. Your key responsibilities will include:
- Creating and maintaining Customer Account records.
- Posting and allocating customer payments against invoices, and recording sales ledger journals.
- Producing daily invoices and monthly statements, ensuring timely delivery via email or post
- Managing the department email inbox and handling incoming and outgoing correspondence.
- Performing credit checks using third-party systems and reviewing credit limits for new and existing customers.
- Ensuring prompt payment from customers and following up on overdue accounts.
- Managing customer queries and disputes, keeping accurate records, and tracking progress toward resolution.
- Reviewing credit-held orders, taking prompt action, and adjusting credit limits when appropriate.
- Supporting ad-hoc tasks as directed by the Credit Manager, Financial Controller, or Finance Director.
What Will Make You Successful in This Role
You will be highly organised, proactive, and dedicated to providing outstanding support while building strong, positive relationships across the business. You will thrive in a fast-paced environment, pay attention to detail, and are committed to delivering results while maintaining professionalism and accuracy. Key attributes include:
- Proven experience in Sales Ledger, Accounting, or Credit Control.
- Strong proficiency in Microsoft Office and experience with sales ledger systems.
- Excellent communication skills, with confidence on the phone and the ability to negotiate and influence effectively.
Our Values
Our values shape everything we do - from the floors we design to the experiences we create for our customers and colleagues. If you're someone who thrives in a creative, collaborative, and purpose-driven environment, you'll feel right at home here.
- Deliver the Promise: behaving with integrity, keeping commitments, and being accountable to customers, colleagues, and partners
- People Matter: valuing individuals, recognising achievement, trusting one another, and making sure employees feel empowered
- Pioneering Spirit: encouraging boldness, innovation, creative thinking- traits that are part of the company's founding
- Positive Energy: bringing enthusiasm, dynamism and a 'can-do' attitude to work every day