Senior Health Care Assistant

Dyddiad hysbysebu:	05 Mawrth 2026
Cyflog:	£24,937.00 i £26,598.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£24937.00 - £26598.00 a year
Oriau:	Llawn Amser
Dyddiad cau:	31 Mawrth 2026
Lleoliad:	Nuneaton, CV10 7QL
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	B0017-26-0003

Crynodeb

All the following will be under the supervision of a RN as per recommendations from the Cavendish (2015) and Willis (2015) reports: 1. To support the Clinical Services Team Leader (CSTL) and RNs by providing a confident presence to which individuals can turn for assistance and support and be an advocate for the patients with palliative care needs within the Mary Ann clinical services settings. 2. To support with coordinating the work of all staff and volunteers contributing to undertaking patient care in the community services, so that professional and consistent standards of care are always maintained. Specifically: a) To support the assessment, planning, implementation and evaluation of patient needs under the direction and supervision of RN, ensuring personalised care is delivered and using evidence-based practice. b) To ensure that holistic care is provided in accordance with approved policy and procedures and assessed needs. c) Adopt a team approach to care. d) To establish priorities and plans of care for individual patients and support those who matter to them i.e., family carers. 3. To develop and ensure good communication with all staff liaising with patients, relatives, carers and all other professionals in Mary Ann and community, ensuring quality and continuity of patient care. 4. To be confident with communication skills enabling important discussions with patients, families and professional colleagues in respect of preferences and wishes relating to palliative and end of life care. 5. To maintain regular communication with Mary Ann departments so that the needs of individual patients and their families are met, ensuring continuity of care. 6. To represent Mary Ann at fundraising, public and professional events to help promote the Mary Ann services as necessary. 7. To be confident and have the appropriate knowledge and skills to deliver online sessions using various mediums including Microsoft Teams and Zoom. Clinical and Professional Activities 8. Be a competent practitioner demonstrating an evidence-based approach, acting as a resource and advisor to other colleagues, students, patients and carers. 9. Recognise changing patient and carer needs, condition or circumstances and report these to Rapid Response, community nursing colleagues and/or GP, RN or CSTL. 10. To assist in providing holistic care in partnership with the patient/family (and other care providers) for those with palliative and end of life needs a. Personal care b. Dressings c. Transferring/mobilising safely d. Emotional support e. Assist with all other aspects of care e.g., assist with nutritional requirements, observe pressure areas. 11. To provide patient support calls to reach the patient earlier their journey, building relationships, educating and gaining trust. Being more proactive than reactive. 12. To participate in patient respite calls. 13.Ensure high standards of documentation and clinical records are always maintained which pay due regard to timeliness of completion, information governance standards and Caldicott principles and have the ability to use electronic record systems e.g., Lorenzo, EMIS. At all times ensure continuity of care through effective handover processes and telephone message processes. 14. To recognise emotional and distressing situations and provide support for self and team by undertaking reflective supervision. 15. To work within local and national guidance in respect of palliative and end of life care and standards set by national authorities i.e., the Care Quality Commission. 16. To contribute to Mary Anns quality and clinical governance processes e.g., audit, risk assessments, reporting and root cause analysis of significant incidents. 17. Work flexibly across the organisation and through all departments and sites as required to support the delivery of Mary Anns care services. 18. Provide and offer bereavement support to carers in collaboration with Family Support and Bereavement Team, promoting enabling support systems for people facing death of a loved one. 19. To liaise professionally with other health care professionals both internally and externally in the provision of patient care. 20. Participate in the recruitment of staff, volunteers and students when necessary. 21. Act as a role model to staff and volunteers. Managerial Responsibilities 22. To meet monthly with CSTL/Team for exchange of information and discussion. 23. To ensure equipment and environment is safely maintained, participating in maintaining a healthy and safe environment in accordance with organisational health and safety policy and procedures including infection prevention and control. 24. To undertake appraisals of volunteers and others as directed by CSTL. 25. Promote an open and honest culture reflecting a can do attitude. Education, Personal Development & Training 26. Take every reasonable opportunity for maintaining, developing and acquiring competencies and skills for self-development and personal responsibility for life-long learning, self-development, and reflection. 27. Undertake training to develop additional skills as necessary within Mary Anns competency framework, in relation to specific Mary Ann and / or practice development projects. 28. To participate in induction and training programmes for new staff/students/volunteers/ work experience. 29. To support staff and volunteer development through sharing of knowledge and experience relevant to post including student nurses and medical students. 30. Participate in informal and formal education as required. 31. Contribute to Mary Ann being a research active organisation by participating in research projects/surveys as directed by CSTL. 32. Support the CSTL to develop service provision and undertake specific key worker responsibilities as designated. Standard Requirements of all MAEH Staff: 1. To be flexible and adapt to the needs of the department and your team. 2. To maintain strict confidentiality and always adhere to data protection policies. 3. To observe and maintain security procedures and to be aware of responsibilities towards Health & Safety, Mary Ann Policies & Procedures and COSHH. 4. Mary Ann operates a strictly no-smoking policy whilst on duty. 5. Exercise responsible stewardship of Mary Anns resources always. 6. Attendance at meetings, events and activities may require the post holder to work beyond the normal hours/days of work on occasions flexibility is essential. 7. To have an understanding and demonstrate regard for Mary Anns values, vision, mission and strategic aims. 8. Travel in the Warwickshire area, and on occasions within the UK, to fulfil role and attend/participate in training and personal development opportunities, using own vehicle or public transport, for which expenses will be met in line with policies. 9. To maintain an effective and collaborative working relationship with other members of staff and volunteers. 10. To participate in an annual performance appraisal, where the job description will be reviewed and objectives agreed. 11. Take responsibility for ensuring the timely completion and/or attendance for all statutory and mandatory training requirements relevant to role as outlined by Mary Ann Policy. 12. To participate in surveys and audits as required by the service in relation to your role. 13. Conform to conventional standards of professional uniform and business dress when representing Mary Ann. 14. To accept temporary redeployment within any part of the Mary Ann should the need arise ensuring Mary Ann goals and objectives are met.