Macmillan Information & Support Manager
| Dyddiad hysbysebu: | 05 Mawrth 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £31,049 - £37,796 pa |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 04 Ebrill 2026 |
| Lleoliad: | York, YO31 8HE |
| Cwmni: | York Teaching Hospital NHS Foundation Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 7700843/419-7700843-ISM-CSD |
Crynodeb
A Vacancy at York and Scarborough Teaching Hospitals NHS Foundation Trust.
We are recruiting a Macmillan Information & Support Manager to lead our Cancer Wellbeing Service, a non-clinical Information & Support service which provides a wide range of support to people affected by cancer. The service operates two Cancer Care Centres at York and Scarborough Hospital which you will be expected to split your time between.
The service has undergone extensive development in recent years, leading to a new operating model and construction of a new Macmillan Cancer Care Centre at York Hospital. You will join the service at an exciting time, taking responsibility for launching the new centre and operating model while growing the service’s community offer in line with the NHS 10-Year Plan. As such, this is a non-traditional service manager role with an increased emphasis on change management and quality improvement alongside more conventional operational tasks & activities. You will also contribute to the wider cancer support portfolio, including the Personalised Care & Supportive Oncology workstreams.
We are keen to hear from individuals with experience of working in cancer support, although this is not essential provided you have a passion for supporting people affected by cancer. The role is supported by Macmillan Cancer Support, meaning you will become a Macmillan Professional and gain access to various benefits and opportunities.
We would strongly encourage interested candidates to contact the recruiting manager prior to applying to discuss the role.
• Provide management support daily, responding to operational issues and ensuring the smooth running of cancer support services. Responsible for the effective functioning and promotion of cancer support pathways, including undertaking activity monitoring to enable the service to meet targets.
• Lead on to the achievement of service objectives, establishing appropriate systems for providing timely and accurate management information. Compile, analyse, and present appropriate performance management information as required.
• Coordinate and develop best practice in User Involvement in line with Trust strategy.
• Line manage the Cancer Wellbeing Service team and their administrative functions, ensuring adequate administrative support is always provided through both the development and maintenance of appropriate working practices and procedures and the effective management of staff.
• Communicate with a range of contacts on complex queries relating to the efficient functioning of cancer support services. Such communication will involve information of a complex, sensitive, or contentious nature and require a range of interpersonal skills.
• Analyse and make judgements on a range of situations, for example deployment of staff to ensure effective cover or to evaluate service performance information.
• Develop, maintain, and use various IT programmes and documents/databases.
• Work towards the identification, planning, and implementation of service development and improvement initiatives.
Trust Information Pack:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You areadvised to submityour application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive fromdifferent backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.
As part ofseekingto become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promoteSaBRE- Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
This advert closes on Thursday 19 Mar 2026
We are recruiting a Macmillan Information & Support Manager to lead our Cancer Wellbeing Service, a non-clinical Information & Support service which provides a wide range of support to people affected by cancer. The service operates two Cancer Care Centres at York and Scarborough Hospital which you will be expected to split your time between.
The service has undergone extensive development in recent years, leading to a new operating model and construction of a new Macmillan Cancer Care Centre at York Hospital. You will join the service at an exciting time, taking responsibility for launching the new centre and operating model while growing the service’s community offer in line with the NHS 10-Year Plan. As such, this is a non-traditional service manager role with an increased emphasis on change management and quality improvement alongside more conventional operational tasks & activities. You will also contribute to the wider cancer support portfolio, including the Personalised Care & Supportive Oncology workstreams.
We are keen to hear from individuals with experience of working in cancer support, although this is not essential provided you have a passion for supporting people affected by cancer. The role is supported by Macmillan Cancer Support, meaning you will become a Macmillan Professional and gain access to various benefits and opportunities.
We would strongly encourage interested candidates to contact the recruiting manager prior to applying to discuss the role.
• Provide management support daily, responding to operational issues and ensuring the smooth running of cancer support services. Responsible for the effective functioning and promotion of cancer support pathways, including undertaking activity monitoring to enable the service to meet targets.
• Lead on to the achievement of service objectives, establishing appropriate systems for providing timely and accurate management information. Compile, analyse, and present appropriate performance management information as required.
• Coordinate and develop best practice in User Involvement in line with Trust strategy.
• Line manage the Cancer Wellbeing Service team and their administrative functions, ensuring adequate administrative support is always provided through both the development and maintenance of appropriate working practices and procedures and the effective management of staff.
• Communicate with a range of contacts on complex queries relating to the efficient functioning of cancer support services. Such communication will involve information of a complex, sensitive, or contentious nature and require a range of interpersonal skills.
• Analyse and make judgements on a range of situations, for example deployment of staff to ensure effective cover or to evaluate service performance information.
• Develop, maintain, and use various IT programmes and documents/databases.
• Work towards the identification, planning, and implementation of service development and improvement initiatives.
Trust Information Pack:
https://yorkhospitals.pagetiger.com/hdjgxd
Our benefits
We offer a range of benefits to support our staff including:
• Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
• 27 days holiday rising to 33 days (depending on NHS Trust service)
• A variety of different types of paid and unpaid leave covering emergency and planned leave
• Confidential advice and support on personal, work, family and relationship issues, 24/7, from our Employee Assistance Programme
• NHS Car Lease scheme and Cycle to Work scheme
• An extensive range of learning and development opportunities
• Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers
For further information on the fantastic range of benefits we offer please visit the Trust's dedicated Staff Benefits pages.
A full description of the role is available in the attachment: job description.
Please note that if a high number of applications are received this advert may close early. You areadvised to submityour application at the earliest opportunity.
Working for the Trust
Across our organisation, people are guided by values that were co-developed with staff: we are kind; we are open; and we pursue excellence.
Our values play into our ambition to develop a more diverse workforce, truly representative of our communities. We welcome applications from everyone, while working with our Staff Networks - including our Race Equality, LGBTQ+, Disability and Carers Networks - to increase the number of applications we receive fromdifferent backgrounds. If there is anything we can do to make our application process more accessible to you, please contact:yhs-tr.recruitment@nhs.net.
As part ofseekingto become more inclusive, we will consider requests for flexible working from the start of your employment. It may not be suitable for every role, but we will try and be supportive where we can. We would encourage you to speak to the recruiting manager named within this advert to discuss any requirements you may have.
Armed Forces Friendly Employer
We are holders of the Gold Award from the Defence Employer Recognition Scheme, which is helping actively promoteSaBRE- Supporting Britain’s Reservists and Employers. This means that we have made a statement of intent to support all Defence personnel, including with applications for employment.
This advert closes on Thursday 19 Mar 2026
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