Supporter Engagement and Giving Manager
| Dyddiad hysbysebu: | 05 Mawrth 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | £42,323 per annum (pro rata for part time) |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 29 Mawrth 2026 |
| Lleoliad: | Bristol, South West England |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 5 ddiwrnod yr wythnos |
| Cwmni: | Walk Wheel Cycle Trust |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 305836JCP |
Crynodeb
Supporter Engagement and Giving Manager
England South
£42,323 per annum (pro rata for part time)
Ref: 133REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Walk Wheel Cycle Trust hub in Bristol with the flexibility to work from home
Contract: Permanent
ABOUT THE ROLE
Team: Strategy and Engagement / Fundraising and Supporter Engagement
As the Supporter Engagement and Giving Manager, you will help our organisation raise steady and reliable income at an exciting time, as we embed our new brand and five-year strategy. Your main role is to build strong relationships with our donors and to give them an excellent experience. This work is essential to ensure our Supporter and Giving Programme continues to bring in the donations we need to maximise our impact.
You will lead the work to grow our donor community, managing a team of officers to deliver appeals, campaigns and stewardship activity. You will also look for new ways to connect with supporters and increase engagement across multiple communication channels.
What You’ll Be Doing
Lead the team to deliver the planned programme of work across acquisition, retention and stewardship
Create and run a clear stewardship programme across all platforms to increase the long-term value of our supporters.
Organise and manage the schedule of all communications sent to donors and subscribers, ensuring alignment with our new brand and strategic priorities
Plan and deliver campaigns and appeals across print, digital and telephone channels that engage and inspire our supporters and drive income.
This role is ideal for someone who enjoys leading and developing a team to achieve shared goals and deliver high-quality fundraising campaigns. You’ll thrive on collaboration and have confidence delivering and optimising multi-channel campaigns including digital. Motivated by results, you’ll enjoy testing new ideas, using insight to improve performance and driving innovation in supporter engagement.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
Strong experience in managing a giving programme using both direct mail and digital channels.
Experience in managing staff and supporting their development.
A proven track record of creating and delivering fundraising campaigns.
Good understanding of fundraising principles, including donor engagement, recruitment, and retention.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
28 days’ leave per annum plus bank holidays for full-time employees
Option to buy an extra week of annual leave (pro-rata for part-time employees)
Paid volunteer days to support causes you care about
Free, confidential support service available 24/7
Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
Death in Service benefit – 3 x annual Salary
Family Friendly Policies
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
Application deadline: 23:59, 29 March 2026
Interviews will be held via Microsoft Teams during the week of 08 April 2026. To apply, please complete our online application form.
We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
Adjustments are available throughout the application process.
Want to explore more roles?
You can find full details about all our current job openings at:
http://www.walkwheelcycletrust.org.uk/about-us/vacancies.
Our Values
We are always learning
Championing equity
Taking ownership
Delivering together
England South
£42,323 per annum (pro rata for part time)
Ref: 133REC
Full time 37.5 hours per week – we are happy to talk flexible working
Base: Walk Wheel Cycle Trust hub in Bristol with the flexibility to work from home
Contract: Permanent
ABOUT THE ROLE
Team: Strategy and Engagement / Fundraising and Supporter Engagement
As the Supporter Engagement and Giving Manager, you will help our organisation raise steady and reliable income at an exciting time, as we embed our new brand and five-year strategy. Your main role is to build strong relationships with our donors and to give them an excellent experience. This work is essential to ensure our Supporter and Giving Programme continues to bring in the donations we need to maximise our impact.
You will lead the work to grow our donor community, managing a team of officers to deliver appeals, campaigns and stewardship activity. You will also look for new ways to connect with supporters and increase engagement across multiple communication channels.
What You’ll Be Doing
Lead the team to deliver the planned programme of work across acquisition, retention and stewardship
Create and run a clear stewardship programme across all platforms to increase the long-term value of our supporters.
Organise and manage the schedule of all communications sent to donors and subscribers, ensuring alignment with our new brand and strategic priorities
Plan and deliver campaigns and appeals across print, digital and telephone channels that engage and inspire our supporters and drive income.
This role is ideal for someone who enjoys leading and developing a team to achieve shared goals and deliver high-quality fundraising campaigns. You’ll thrive on collaboration and have confidence delivering and optimising multi-channel campaigns including digital. Motivated by results, you’ll enjoy testing new ideas, using insight to improve performance and driving innovation in supporter engagement.
ABOUT YOU
We’re looking for someone who has experience and understanding in the areas listed below. You don’t need to meet every requirement — if you feel you’d be a good fit, we encourage you to apply.
Strong experience in managing a giving programme using both direct mail and digital channels.
Experience in managing staff and supporting their development.
A proven track record of creating and delivering fundraising campaigns.
Good understanding of fundraising principles, including donor engagement, recruitment, and retention.
WHAT WE OFFER
We want you to feel supported, valued, and empowered in your role. That’s why we offer flexible working, a positive team environment, and benefits designed to support your wellbeing, finances, and family life.
Wellbeing Support
28 days’ leave per annum plus bank holidays for full-time employees
Option to buy an extra week of annual leave (pro-rata for part-time employees)
Paid volunteer days to support causes you care about
Free, confidential support service available 24/7
Access to cycle-to-work schemes through Green Commute Initiative and Cycle Scheme
Financial Benefits
Group Personal Pension scheme with a 6% or 7% of basic salary contribution being matched by Walk Wheel Cycle Trust
Bike, computer and season ticket loans
Discount benefits
London Weighting Allowance of £4,530 per annum for all those living within a London Borough (32 local authority districts plus the City of London).
Death in Service benefit – 3 x annual Salary
Family Friendly Policies
Enhanced maternity and paternity pay
Flexible Working practices (full time hours are 37.5 per week, Monday - Friday)
ADDITIONAL INFORMATION
Application deadline: 23:59, 29 March 2026
Interviews will be held via Microsoft Teams during the week of 08 April 2026. To apply, please complete our online application form.
We are committed to being a truly inclusive employer. We welcome applications from everyone from all parts of the community.
Adjustments are available throughout the application process.
Want to explore more roles?
You can find full details about all our current job openings at:
http://www.walkwheelcycletrust.org.uk/about-us/vacancies.
Our Values
We are always learning
Championing equity
Taking ownership
Delivering together