PCN Governance & Quality Co-ordinator
| Dyddiad hysbysebu: | 04 Mawrth 2026 |
|---|---|
| Cyflog: | £13 i £15.50 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £13 - £15.50 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 16 Ebrill 2026 |
| Lleoliad: | Braunton, EX33 1LR |
| Cwmni: | NHS Jobs |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: | A4856-26-0000 |
Crynodeb
1. Role Summary The PCN Governance and Quality Co-ordinator is a senior administrative role responsible for coordinating, documenting and supporting governance, data protection and quality processes across the Primary Care Network (PCN). The postholder will not hold formal governance accountability. Accountability for data protection, risk management and regulatory compliance remains with individual practices, GP Partners and designated Data Protection Officers (DPOs). The role focuses on ensuring documentation is in place, up to date and organised, and that practices are supported to meet their statutory and contractual requirements. 2. Main Responsibilities & Duties 1. Data Governance Administration & Coordination Maintain an up-to-date understanding of data governance documentation required within primary care settings. Draft Data Protection Impact Assessments (DPIAs) for review and approval by the appropriate practice leads and/or DPO. Maintain and update Records of Processing Activities (ROPAs) as directed by practices. Support practices in identifying when new or updated DPIAs may be required (e.g., new services, digital tools, data sharing). Maintain version control and document storage systems for governance records. Track review dates and prompt practices when documentation requires updating. Liaise with practice managers and DPOs to ensure documentation reflects agreed processes. 2. Risk Register Support Support practices in maintaining their practice risk registers. Assist with formatting, updating and recording risk entries as provided by practice leads. Coordinate periodic risk review meetings and document outcomes. Track mitigation actions and update registers as instructed. Ensure consistency of risk scoring formats across practices (where agreed). Escalate administrative delays or documentation gaps to the PCN Manager where appropriate. 3. Quality Monitoring & Reporting The postholder will support the coordination, collation and presentation of agreed quality metrics, such as: Patient Experience NHS Friends and Family Test (FFT) results GP Patient Survey results Local patient survey findings Complaints and compliments logs (trend summaries) Operational & Governance Indicators DNA (Did Not Attend) rates Appointment access metrics (as provided by practices) Mandatory training compliance rates Engagement & Utilisation rates across practices Responsibilities include: Collating data provided by practices. Producing summary reports or simple dashboards for PCN meetings. Highlighting trends for discussion (without interpreting clinical risk). Maintaining a schedule of reporting cycles. 4. Governance Systems & Documentation Maintain a central governance calendar (policy review dates, audit schedules, DPIA review dates, risk reviews). Ensure documentation is clearly organised and accessible to authorised staff. Support preparation of governance documentation for inspections (e.g. CQC) as directed by practices. Assist in standardising templates where agreed across the PCN. Ensure audits and governance needed are coordinated and completed where appropriate Provide governance and reporting support to PCN projects 5. Communication & Coordination Build effective working relationships with Practice Managers, PCN leadership and practice teams. Act as a central point of contact for governance documentation queries. Provide administrative coordination across multiple practices. Prepare summary reports for PCN meetings and present where required.