PCN Pharmacy Care Co-ordinator
| Posting date: | 04 March 2026 |
|---|---|
| Salary: | £12.71 to £14 per hour |
| Additional salary information: | £12.71 - £14 an hour |
| Hours: | Full time |
| Closing date: | 16 April 2026 |
| Location: | Braunton, EX33 1LR |
| Company: | NHS Jobs |
| Job type: | Permanent |
| Job reference: | A4856-26-0001 |
Summary
Role Summary The PCN Pharmacy Care Co-ordinator role is pivotal in ensuring patients receive the best possible care and service through coordinating and supporting the delivery of all key activities of the PCN Pharmacy Team. This includes the coordination of clinical reviews, reporting and managing incoming and outgoing correspondence and workflow for both teams across the week. This role supports multiple clinical professionals including Clinical Pharmacists and Pharmacy Technicians. Main Responsibilities & Duties Provide efficient and comprehensive administrative and clerical support to the PCN Pharmacy team on a day-to-day basis whilst working with the team. Coordinate patient care for the PCN pharmacy team by requesting and recording blood pressure readings, arranging appointments, following up on test results, and scheduling subsequent consultations to ensure timely and effective patient management. Coordinate and arrange structured medication reviews for the PCN Pharmacy Team. Provide appointment rota and template support for the PCN Pharmacy Team. Run reports and gather information from a variety of sources to support the PCN Pharmacy Team with continuous improvement, safer prescribing and deprescribing where appropriate (polypharmacy). Co-ordinate medication reviews or changes for the PCN Pharmacy Team. Liaise with community pharmacies on the supply of prescribed drugs, alert our clinicians across the PCN of any supply issues and forward information on the recommended alternatives. Respond to patient related queries from colleagues or teams across the PCN or from patients, carers, secretaries, NHS administrators, Consultants or the Medicines Management Team in a courteous, timely and efficient manner, by telephone, letter and email, occasionally face-to-face and maintain precise records of the communications. Continuously monitor, manage, and prioritise incoming and outgoing correspondence and workflow for the PCN Pharmacy Team initiating responses where appropriate. Practical application of TPP SystmOne and Microsoft Teams for coordinating workload, organising individual team members caseloads and appointments, and developing reporting mechanisms. Coordinate agendas, prepare patient lists and take minutes of key meetings Support the PCN, its member practices and the PCN Pharmacy Team Lead with aspects of the Network Contract Directed Enhanced Service (DES) including the Impact and Investment Fund (IIF), Medicines Optimisation and Structured Medication Review (SMR) areas. Ensure you are keeping Patient information updated and that Patient information is secure and kept confidential at all times. Maintain accurate Patient records promptly and quickly - entering data in accordance with reporting requirements.