Customer Service Advisor
| Dyddiad hysbysebu: | 04 Mawrth 2026 |
|---|---|
| Cyflog: | £27,000.0 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £27000 |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 03 Ebrill 2026 |
| Lleoliad: | Reading, Berkshire, Rg1 3BE |
| Cwmni: | Hays Specialist Recruitment |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 4776415_1772632614 |
Crynodeb
Customer Service Executive -Reading
What We're Looking For
We're seeking passionate customer service professionals who are committed to delivering exceptional experiences at every touchpoint. You'll thrive in this role if you have:
- Proven experience in customer support within a Contact Centre environment, with a focus on delivering high‑quality service.
- Excellent communication and active listening skills, able to build rapport quickly and understand customer needs.
- Strong complaint‑handling and resolution skills, ensuring customers feel valued, supported, and informed.
- Confidence using MS Office and CRM systems to manage customer interactions efficiently.
- A genuine passion for customer satisfaction and continuous improvement, always looking for ways to enhance the customer journey.
- Resilience, motivation, and a positive attitude, especially in a fast‑paced, team‑orientated environment.
- Flexible hybrid working once probation has been completed.
- Sociable working hours:
- Monday-Friday: 08:00-18:00
- Saturday: 09:00-13:00 (1 in 4 weekends)
- 27 days annual leave + bank holidays.
- Annual company‑performance bonus.
- On‑site benefits including free parking, tea & coffee, and a subsidised restaurant.
- Car salary sacrifice scheme, including electric vehicles.
- Confidential wellbeing support for you and your family.
- Colleague Share Scheme
- Become part of a prestigious luxury brand known for outstanding customer care.
- Work within a fun, friendly, and supportive team where your contribution is genuinely valued.
- Enjoy a positive workplace culture that encourages development and celebrates success.
- Build a career with clear progression opportunities and continuous learning.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.
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