Service Support Manager
| Dyddiad hysbysebu: | 04 Mawrth 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 03 Ebrill 2026 |
| Lleoliad: | OX3 8RA |
| Cwmni: | Mitie |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 91348 |
Crynodeb
Better places, thriving communities.
We're looking for a Service Support Manager who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning specifications and compliance procedures.
Contract: Multiple LocationsType: Retail & commercial sites
Role Responsibilities: Build strong relationships with contract clients and conduct audit inspections.Monitor performance against SLAs and cleaning specifications.Manage daily employee wages and ensure Health & Safety compliance.Follow statutory Fire and Safety regulations to mitigate risks.Ensure service delivery across multiple contracts aligns with company policies and procedures (HR, QHSE, RTW, Vetting, Compliance).
What we're looking for: Previous management experience in soft services/cleaning within facilities management.Excellent customer service and communication skills.Strong organisational and time management abilities.IT literacy, especially in Microsoft Office.Full UK clean driving licence (company car provided).IOSH Health & Safety qualification desirable.
We're looking for a Service Support Manager who will deliver excellent service standards, while meeting SLA agreements and adhering to cleaning specifications and compliance procedures.
Contract: Multiple LocationsType: Retail & commercial sites
Role Responsibilities: Build strong relationships with contract clients and conduct audit inspections.Monitor performance against SLAs and cleaning specifications.Manage daily employee wages and ensure Health & Safety compliance.Follow statutory Fire and Safety regulations to mitigate risks.Ensure service delivery across multiple contracts aligns with company policies and procedures (HR, QHSE, RTW, Vetting, Compliance).
What we're looking for: Previous management experience in soft services/cleaning within facilities management.Excellent customer service and communication skills.Strong organisational and time management abilities.IT literacy, especially in Microsoft Office.Full UK clean driving licence (company car provided).IOSH Health & Safety qualification desirable.