Dewislen

Technical Services Executive

Manylion swydd
Dyddiad hysbysebu: 26 Chwefror 2026
Cyflog: £13.28 i £19.92 yr awr
Oriau: Llawn Amser
Dyddiad cau: 28 Mawrth 2026
Lleoliad: Tamworth, Staffordshire, B77 4DR
Cwmni: The Best Connection Group Limited
Math o swydd: Parhaol
Cyfeirnod swydd: JN -082025-7069_1772122130

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Crynodeb

Technical Service Executive - Flexible Shifts

£13.28 per hour | Flexible shifts | Monday - Sunday

The Best Connection Tamworth - Recruitment Agency

Our client, a well-established company, is looking for a Technical Service Executive to join their customer service team. This role is perfect for someone who enjoys problem-solving, delivering excellent customer service, and working in a dynamic environment.

Key Responsibilities

  • Manage inbound and outbound customer service calls

  • Handle equipment breakdowns, parts orders, and complaints

  • Maximise First Line Resolution to reduce overhead costs and improve customer satisfaction

  • Maintain accurate records of enquiries and resolutions

  • Adapt to weekly changing shifts and flexible working patterns

Requirements

  • Excellent communication and customer service skills

  • Ability to manage multiple enquiries efficiently

  • Flexible and available to work 5 days over 7, including weekends

  • Comfortable working varying shifts between 08:00 - 20:00 (Mon-Sat) and 09:00 - 17:00 (Sun)

Pay

  • £13.28 per hour

  • Overtime after 37.5 hours worked, £19.92 per hour

Benefits of Working with The Best Connection

  • Weekly pay - every Friday

  • Online payslips

  • Pension contribution

  • Ongoing temporary assignment

  • 28 days paid annual leave (pro-rata for PAYE, inclusive of statutory holidays)

The Best Connection is acting as an Employment Business in relation to this vacancy.

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