Technical Services Executive

Posting date:	26 February 2026
Salary:	£13.28 to £19.92 per hour
Hours:	Full time
Closing date:	28 March 2026
Location:	Tamworth, Staffordshire, B77 4DR
Company:	The Best Connection Group Limited
Job type:	Permanent
Job reference:	JN -082025-7069_1772122130

Summary

Technical Service Executive - Flexible Shifts

£13.28 per hour | Flexible shifts | Monday - Sunday

The Best Connection Tamworth - Recruitment Agency

Our client, a well-established company, is looking for a Technical Service Executive to join their customer service team. This role is perfect for someone who enjoys problem-solving, delivering excellent customer service, and working in a dynamic environment.

Key Responsibilities

• Manage inbound and outbound customer service calls

• Handle equipment breakdowns, parts orders, and complaints

• Maximise First Line Resolution to reduce overhead costs and improve customer satisfaction

• Maintain accurate records of enquiries and resolutions

• Adapt to weekly changing shifts and flexible working patterns

Requirements

• Excellent communication and customer service skills

• Ability to manage multiple enquiries efficiently

• Flexible and available to work 5 days over 7, including weekends

• Comfortable working varying shifts between 08:00 - 20:00 (Mon-Sat) and 09:00 - 17:00 (Sun)

Pay

• £13.28 per hour

• Overtime after 37.5 hours worked, £19.92 per hour

Benefits of Working with The Best Connection

• Weekly pay - every Friday

• Online payslips

• Pension contribution

• Ongoing temporary assignment

• 28 days paid annual leave (pro-rata for PAYE, inclusive of statutory holidays)

The Best Connection is acting as an Employment Business in relation to this vacancy.