Team Manager
| Dyddiad hysbysebu: | 26 Chwefror 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 28 Mawrth 2026 |
| Lleoliad: | BT66 6SY |
| Cwmni: | Mitie |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 91361 |
Crynodeb
Job Title: Team Manager
What we do:
We operate in a security alarm receiving centre (ARC) environment, responsible for responding to alarms from a variety of clients throughout the UK, and engaging with emergency service when required, in a timely and professional manner.
Where: Mitie | 1st Floor, Unit 9 Silverwood Business Park, 70 Silverwood Road, Lurgan, Craigavon, County Armagh, BT66 6SY, UK
Hours: 42hrs per week, working a four-on-four-off shift pattern consisting of two days followed by two nights (6am-6pm & 6pm-6am)
Salary: £31,886.40 per annum
What is in it for you?
A competitive salary
A friendly and supportive team
Training, career development & progression
Overtime opportunities
A great selection of benefits incl. Access to on-line GP services, death in service, share options and discounts for shopping, cinema, holidays, etc.
Free on-site parking
Responsibilities:
Manage the day-to-day activities and performance of your team members, while monitoring operational performance against service levels
Sets targets, implement guidelines, and assist with any issues the employees may have.
Ensure that all team members understand the team's objectives and work together to achieve our goals.
Conduct performance reviews and provide efficient levels of coaching and support to bridge knowledge gaps where identified.
Liaise and participate with training and recruitment, to ensure operational headcount and knowledge is at the required standard.
Track daily/weekly/monthly performance to present data to clients on productivity and success against KPI's.
Do you meet the below?
Be an effective leader with the ability to communicate efficiently
Able to make responsible and effective decisions
Be able to meet targets and handle a high-pressure environment
Inspire and motivate team members. Lead by example.
Strong IT skill set - knowledge of Microsoft Office, Outlook, Word, Excel, and PowerPoint.
Ability to multi-task, prioritise daily workload and meet team deadlines
Accuracy and attention to detail
To carry out work in a safe and diligent manner and comply with all Health & Safety policies and procedures.
To undertake additional duties in line with management requests as required.
Comply with IS) 27001 standards and procedures.
Essential:
Applicants must have a 5-year checkable history.
You must successfully pass a PSNI check as per BS5979 and BS7858 screening as per industry standard.
Please note: We do not accept applications from anyone who has been unsuccessful at interview for the same grade role in the past 6 months.
We will consider flexible working requests from day one of employment.
What we do:
We operate in a security alarm receiving centre (ARC) environment, responsible for responding to alarms from a variety of clients throughout the UK, and engaging with emergency service when required, in a timely and professional manner.
Where: Mitie | 1st Floor, Unit 9 Silverwood Business Park, 70 Silverwood Road, Lurgan, Craigavon, County Armagh, BT66 6SY, UK
Hours: 42hrs per week, working a four-on-four-off shift pattern consisting of two days followed by two nights (6am-6pm & 6pm-6am)
Salary: £31,886.40 per annum
What is in it for you?
A competitive salary
A friendly and supportive team
Training, career development & progression
Overtime opportunities
A great selection of benefits incl. Access to on-line GP services, death in service, share options and discounts for shopping, cinema, holidays, etc.
Free on-site parking
Responsibilities:
Manage the day-to-day activities and performance of your team members, while monitoring operational performance against service levels
Sets targets, implement guidelines, and assist with any issues the employees may have.
Ensure that all team members understand the team's objectives and work together to achieve our goals.
Conduct performance reviews and provide efficient levels of coaching and support to bridge knowledge gaps where identified.
Liaise and participate with training and recruitment, to ensure operational headcount and knowledge is at the required standard.
Track daily/weekly/monthly performance to present data to clients on productivity and success against KPI's.
Do you meet the below?
Be an effective leader with the ability to communicate efficiently
Able to make responsible and effective decisions
Be able to meet targets and handle a high-pressure environment
Inspire and motivate team members. Lead by example.
Strong IT skill set - knowledge of Microsoft Office, Outlook, Word, Excel, and PowerPoint.
Ability to multi-task, prioritise daily workload and meet team deadlines
Accuracy and attention to detail
To carry out work in a safe and diligent manner and comply with all Health & Safety policies and procedures.
To undertake additional duties in line with management requests as required.
Comply with IS) 27001 standards and procedures.
Essential:
Applicants must have a 5-year checkable history.
You must successfully pass a PSNI check as per BS5979 and BS7858 screening as per industry standard.
Please note: We do not accept applications from anyone who has been unsuccessful at interview for the same grade role in the past 6 months.
We will consider flexible working requests from day one of employment.