Democratic Services & Complaints Officer
| Dyddiad hysbysebu: | 26 Chwefror 2026 |
|---|---|
| Cyflog: | £30,883 i £32,467 bob blwyddyn, pro rata |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 22 Mawrth 2026 |
| Lleoliad: | Beeston, Nottingham |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Broxtowe Borough Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | L68 |
Crynodeb
If you are a local government official or can demonstrate the skills necessary to undertake this role then this is an outstanding opportunity to be part of Broxtowe Borough Council’s Democratic Services Section.
You will need to demonstrate the skills necessary to support the democratic processes, provide exemplary services to elected representatives and have the ability to demonstrate knowledge of a broad range of Democratic Services activities including committee administration and Councillor support. Furthermore, this is an opportunity to work within the Council’s Complaints function, investigating and researching complaints before writing detailed findings.
As the Democratic Services and Complaints Officer, you will ensure that all aspects of the democratic function operate effectively, committees are supported and the Councillors are enabled to perform their political duties. You will be organised, accurate and able to work under pressure to pre-determined deadlines. You will be confident and tactful in dealing with the public, elected members and senior officers. You will also have excellent communication skills.
The ideal candidate would have:
Demonstrable experience of taking formal minutes of meetings that are then open to publication
An understanding of the governance arrangements within local government
Knowledge of the political environment and the ability to demonstrate political sensitivity
Knowledge of the Council’s Complaints function
Experience of giving advice at a senior level, both verbally and in writing
Experience of working independently and using your own initiative to solve problems
Experience of coping with a high workload with minimal supervision and to tight deadlines
The ability to represent our GREAT values and behaviours.
As the majority of meetings are held during the evening you should be prepared to work out of normal office hours on occasion. The Council operates a flexible working policy to accommodate this, in addition to supporting agile working.
For a chat about this position on an informal basis please contact Jeremy Ward, Head of Democratic Services and Deputy Monitoring Officer, on 0115 917 3278.
Please quote reference No: L68
Closing date: Sunday 22 March 2026 at midnight.
Expected interview date: Week commencing 5 April 2026.
You will need to demonstrate the skills necessary to support the democratic processes, provide exemplary services to elected representatives and have the ability to demonstrate knowledge of a broad range of Democratic Services activities including committee administration and Councillor support. Furthermore, this is an opportunity to work within the Council’s Complaints function, investigating and researching complaints before writing detailed findings.
As the Democratic Services and Complaints Officer, you will ensure that all aspects of the democratic function operate effectively, committees are supported and the Councillors are enabled to perform their political duties. You will be organised, accurate and able to work under pressure to pre-determined deadlines. You will be confident and tactful in dealing with the public, elected members and senior officers. You will also have excellent communication skills.
The ideal candidate would have:
Demonstrable experience of taking formal minutes of meetings that are then open to publication
An understanding of the governance arrangements within local government
Knowledge of the political environment and the ability to demonstrate political sensitivity
Knowledge of the Council’s Complaints function
Experience of giving advice at a senior level, both verbally and in writing
Experience of working independently and using your own initiative to solve problems
Experience of coping with a high workload with minimal supervision and to tight deadlines
The ability to represent our GREAT values and behaviours.
As the majority of meetings are held during the evening you should be prepared to work out of normal office hours on occasion. The Council operates a flexible working policy to accommodate this, in addition to supporting agile working.
For a chat about this position on an informal basis please contact Jeremy Ward, Head of Democratic Services and Deputy Monitoring Officer, on 0115 917 3278.
Please quote reference No: L68
Closing date: Sunday 22 March 2026 at midnight.
Expected interview date: Week commencing 5 April 2026.
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Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
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