Business Support Officer

Dyddiad hysbysebu:	25 Chwefror 2026
Cyflog:	£32,624.00 i £37,737.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£32624.00 - £37737.00 a year
Oriau:	Llawn Amser
Dyddiad cau:	11 Mawrth 2026
Lleoliad:	London, E14 4PU
Cwmni:	NHS Jobs
Math o swydd:	Cytundeb
Cyfeirnod swydd:	K9919-26-0058

Crynodeb

Project Support Undertake project support in the absence of a dedicated project support role in the structure, responding to information requests and other tasks which will involve meeting tight deadlines and may include using digital tools, for example JIRA. This will include: assisting and working closely with members of the project team(s), supporting elements of projects as directed by the relevant lead or project manager; maintaining project plans; supporting the provision of management information; and participating in working groups. Financial and Resource Management Provide support and information to aid effective management of budgets, in liaison with the Finance Business Partner, including overseeing the placement and/or orders for goods and/or stationery using the FARM system, receipt goods and maintain log of expenditure. Support the end of year / monthly close down of accounts. Leadership and Management Be a visible, positive and competent role model and motivator, and provide training, advice and support in own area of responsibility. Undertake effective line management of staff (if applicable) within area of responsibility, including: undertaking annual appraisals and ensuring direct reports have access to appropriate training and induction; progressing any disciplinary or capability issues, as necessary; and participating in recruitment process of administrative staff. Supervise the business support team on their day-to-day activities, which may include call handling or data inputting. Communication and Key Working Relationships The post holder will develop effective working relationships and communicate regularly either by phone, email, or face to face with a wide range of individuals including clinical and non-clinical staff, scientists, support staff, managers and corporate team staff for example, HR or Payroll. The post holder may make or receive phone calls, receive emails and decide relevant action, responding directly where appropriate and this may include external people for example, stakeholders and/or from members of the public as well as other public health organisations e.g. NHS and the Dept. of Health. Personal and Professional Development Undergo a programme of on-going development and education, including the annual appraisal process, to build on existing knowledge and develop skills to meet the behaviours and competencies required to undertake the role. Other In addition to the job specific requirements above, this role will require adherence to all UKHSA Policies and Procedures. A full list of these are available on UKHSA net and form part of the employment contract. All staff are expected to contribute to the delivery of corporate goals and objectives. The role holder may be expected to support corporate service activity as set out in the Corporate Services Standard Operating Procedures As a Category 1 responder under the Civil Contingencies Act 2004, UKHSA has a set of civil protection responsibilities which it must fulfil in the response to any emergency or major incident. Staff may be asked to contribute to the preparedness for and response to major incidents and emergencies (as defined in the UKHSA Concept of Operations) as required. This document provides an outline of the tasks, responsibility and outcomes required of the role. The job holder will carry out any other duties that may reasonably be required by their line manager. The job description and person specification may be reviewed on an ongoing basis in accordance with the changing needs of the team, Directorate and the Organisation. Essential Criteria Communicate clearly and concisely both orally and in writing. Take time to consider the best communication channel to use for the audience, including making the best of digital resources and considering value for money. Understand that bullying, harassment, and discrimination are unacceptable. Significant administrative/ secretarial experience including developing, implementing, and maintaining office systems and handling sensitive information. Experience of organising meetings and producing supporting paperwork, including agendas, and taking minutes/action notes. Experienced at working under pressure handling multiple tasks and prioritising own workload. Ability to use finance systems and support financial analysis for reports. Follow relevant policies, procedures and legislation to complete your work. Ability to work without supervision working to tight and often changing timescales. Educated to degree level/NVQ level 6 in a Business Administration subject or equivalent level of qualification and/or equivalent experience. IT skills and advanced Microsoft Office experience, including Word, Outlook, Excel, PowerPoint. You work well as part of a team and strive to ensure the team pulls together and is effective. You are inquisitive, you seek out new information and look for new ways to develop yourself. An understanding of and commitment to equality of opportunity and good working relationships. Desirable Criteria Line management skills. Ability to use digital tools e.g. JIRA. Selection Process Details This vacancy is using Success Profiles and will assess your Behaviours and Strengths. Stage 1: Application & Sift You will be required to complete an application form. You will be assessed on the listed 13 essential criteria, and this will be in the form of a: Application form (Employer/ Activity history section on the application) 1500 word supporting statement. This should outline how you consider your skills, experience and knowledge provide evidence of your suitability for the role, with reference to the essential criteria. You will receive a joint score for your application form and statement. (The application form is the kind of information you would put into your C.V please be advised you will not be able to upload your CV. Please complete the application form in as much detail as possible). Please do not email us your CV. Longlisting: In the event of a large number of applications we will longlist into 3 piles of: Meets all essential criteria Meets some essential criteria Meets no essential criteria If used, the pile Meets all essential criteria will proceed to shortlisting. Shortlisting: In the event of a large number of applications we may conduct an initial sift, on the lead criteria of: Significant administrative/ secretarial experience including developing, implementing, and maintaining office systems and handling sensitive information. Desirable criteria may be used in the event of a large number of applications/large amount of successful candidates. If you are successful at this stage, you will progress to interview & assessment. Feedback will not be provided at this stage. Stage 2: Interview You will be invited to a single remote interview. Behaviours and Strengths will be tested at interview. The Behaviours tested during the interview stage will be: Working together (Lead Behaviour) Making effective decisions Managing a quality service Working at pace Interviews dates to be confirmed. Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records. Location This role is being offered as hybrid working based at our core HQ in London. We offer great flexible working opportunities at UKHSA and operate using a hybrid working model where business needs allow. This provides us with greater flexibility about how and where we work, to get the best from our workforce. As a hybrid worker, you will be expected to spend a minimum of 60% of your contractual working hours (approximately 3 days a week pro rata, (averaged over a month)working at our office. Our core HQ offices are modern and newly refurbished with excellent city centre transport links and benefit from co-location with other government departments such as the Department for Health and Social Care (DHSC). Security Clearance Level Requirement Successful candidates must pass a disclosure and barring security check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is Security Clearance.For meaningful National Security Vetting checks to be carried out individuals need to have lived in the UK for a sufficient period of time. You should normally have been resident in the United Kingdom for the last 5 as the role requires Security Check (SC). UK residency less than the outlined periods may not necessarily bar you from gaining national security vetting and applicants should contact the Vacancy Holder/Recruiting Manager listed in the advert for further advice. Eligibility Criteria External: Open to all external applicants (anyone) from outside the Civil Service (including internal applicants). Salary Information If you are successful at interview, and are moving from another government department, NHS, or Local Authority, the relevant starting salary principles for level transfers or promotions will apply. Otherwise, roles are offered at the pay scale minimum for the grade, but in exceptional circumstances there may be flexibility if you are able to demonstrate you are already in receipt of an existing, higher salary. Pay increases are through the relevant annual pay award for the role and terms.