Care Navigator (GP Receptionist)
| Dyddiad hysbysebu: | 25 Chwefror 2026 |
|---|---|
| Cyflog: | Heb ei nodi |
| Gwybodaeth ychwanegol am y cyflog: | Negotiable |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 27 Mawrth 2026 |
| Lleoliad: | Liskeard, PL14 3XA |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A2074-26-0001 |
Crynodeb
To be the primary contact for patients To ensure patients attend appointments when called by the GP/Nurse To treat patients at all times in a courteous and helpful manner, dealing with queries and providing assistance as required Ensure reception area is clean and tidy and equipment is working to maintain a professional image. To answer the telephone and make required calls in a polite and professional manner Process online triage requests as per policy Book patient appointments as required and communicate these to patients either electronically, over the telephone or in person Candidates should be computer literate and possess excellent communication skills. To assist with the sorting of patient notes and changing of personal details to maintain efficient records To be aware of and use the required forms. Complete all necessary paperwork to maintain efficient records To assist with general administration To read the staff noticeboard and emails received to keep up to date with activities To attend staff meetings. Contribute positively with ideas to improve the overall success of the practice Management of lost property complying with all regulations and the Data Protection Act To promote a friendly and enjoyable working environment To work to the set assessment criteria and objectives as set out in the review system To maintain confidentiality at all times To report any accidents/incidents to the Practice Manager To abide by statutory and practice regulations regarding fire, health and safety and security issues To be able to cover holiday/sickness as and when needed