Office Manager
| Dyddiad hysbysebu: | 25 Chwefror 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 02 Mawrth 2026 |
| Lleoliad: | Mitcham/ Raynes Park, Surrey, CR4 3BE |
| Cwmni: | Teaching Vacancies |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | ac19a441-1539-4fae-ae28-9538a4aed96b |
Crynodeb
What skills and experience we're looking for
Main Purpose of the Role
The Office Manager will act as the school’s first point of contact, overseeing the day-to-day operation of the school office and ensuring the smooth, efficient and confidential delivery of all administrative, admissions and organisational processes.
Working collaboratively with the Headteacher, and the SLT, the post holder will provide high-quality operational and administrative support to enable the school to achieve its educational objectives. The role includes line management of the admin assistants and plays a key role in supporting safeguarding, data management, compliance and effective communication with parents, staff and external agencies
Key Responsibilities and Accountabilities
1. Office Management
• Lead, manage and oversee the day-to-day running of the school office, including reception, telephone, email and visitor management.
• Establish, maintain and review efficient office systems, procedures and policies.
• Maintain a professional, welcoming, secure and well-organised office and reception environment.
• Manage school calendar updates, room bookings and whole-school events in collaboration with the Headteacher and SLT.
• Maintain oversight of office-based systems, including MIS (SIMS), sign-in systems and relevant Googledocs
• Line-manage, support, train and develop the school office team, ensuring effective cover, performance and professional development.
2. Administration, Admissions & Data Management
• Oversee and manage school admissions processes in line with Local Authority, and statutory guidance, including pupil application forms, pupil premium forms and induction.
• Oversee accurate attendance and First day calling procedures for Melrose Primary and Secondary, Cobham Court/Worsfold House and Whatley Campus in conjunction with the site specific admin officers.
• Ensure accurate, timely and confidential maintenance of pupil and school records (both electronic and paper), including safeguarding, medical and SEN information.
• Maintain the school’s records retention schedule in line with statutory requirements.
• Monitor and manage pupil attendance, absence procedures, fixed term suspension letters and Penalty Charge Notices
• Produce reports and data for the Headteacher, Governors and external agencies as required.
• Manage the receipt and secure storage of Examination papers
• Ensure accurate and timely School census returns in liaison with the Finance & HR Manager
• Provide administrative and organisational support to the Headteacher and SLT as required.
3. Trips, Enrichment & Events
• Support the Trip Coordinator in managing educational visits, including risk assessments, administration, liaison with staff and costing breakdowns.
• Support the planning and coordination of enrichment activities and whole-school events.
• Manage the school minibus booking system, ensuring equitable access for departments while strictly verifying that all drivers meet licensing requirements, complete pre-trip safety checks, and adhere to school transport policies.
• Ensure compliance with safeguarding, health and safety and risk assessment requirements for all trips and activities.
4. HR, Finance & Resources
• Support safer recruitment with visitor and agency staff management in liaison with the HR team
• Manage office budgets, stock, resources and procurement to ensure best value for money.
• Manage the school payment system, Parent pay, including lunches, trips, uniform and other income streams.
• Oversee accurate School lunch returns to the caterers.
• Provide comprehensive administrative support for the interview process, including the preparation of interview rooms, oversight of candidate documentation and ID checks, and the timely coordination of panels and catering to ensure the process runs efficiently and reflects the school's professional standards
5. Safeguarding, Health & Safety
• Ensure health and safety procedures are implemented and monitored within the school office and reception areas.
• Maintain strict confidentiality at all times, particularly in relation to pupils, families and staff.
• Oversee the administration of pupil medication and first aid provision, ensuring the medical room is fully stocked and compliant with health and safety regulations, and that all medical records, care plans, and accident reports are maintained with high levels of accuracy and confidentiality. Provide a calm and supportive environment for unwell children while ensuring parents and staff are kept informed in line with school policy.
• Act as a key point of contact for premises and facilities management staff, ensuring operational efficiency and providing critical administrative leadership during emergency evacuations and the implementation of school safety plans
6. Additional Responsibilities
• Build positive, professional relationships with parents, pupils, staff and external agencies, delivering a high standard of customer service.
• Work collaboratively as part of the school team and across the Melbury.
• Undertake additional duties appropriate to the role, following discussion with the Headteacher.
• Act as the lead coordinator for school hospitality, overseeing the setup of meeting spaces and the provision of refreshments to ensure a professional and hospitable experience for Governors, guests, and visiting professionals
What the school offers its staff
• A wonderfully supportive family of teaching, support, therapy and admin staff
• No more than 10 students in a class
• Young people who want to be in school and enjoy their time with us
• Supportive parents
• Bespoke SEN facilities and resources
• On-site parking and secure cycle storage
• On-site gym (after school hours)
• A comprehensive induction programme for all new staff
• An extensive staff wellbeing programme
• Weekly CPD
• Career progression within Melrose Primary and Secondary as we continue to grow, and across Melbury College
Further details about the role
Person Specification
Essential:
• 5 GCSEs including English and Maths (Grade C/4 or above or equivalent).
• Significant experience providing high-quality administrative support.
• Experience of line management or supervising staff.
• Strong organisational, communication and IT skills (including SIMS and Microsoft Office/Google).
• Experience working in a busy environment with competing priorities.
• Commitment to safeguarding and promoting the welfare of children.
Desirable:
• Experience working in a school or special school setting.
• Experience working with children and young people with additional needs.
Other Requirements:
• Enhanced DBS clearance required.
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.
Main Purpose of the Role
The Office Manager will act as the school’s first point of contact, overseeing the day-to-day operation of the school office and ensuring the smooth, efficient and confidential delivery of all administrative, admissions and organisational processes.
Working collaboratively with the Headteacher, and the SLT, the post holder will provide high-quality operational and administrative support to enable the school to achieve its educational objectives. The role includes line management of the admin assistants and plays a key role in supporting safeguarding, data management, compliance and effective communication with parents, staff and external agencies
Key Responsibilities and Accountabilities
1. Office Management
• Lead, manage and oversee the day-to-day running of the school office, including reception, telephone, email and visitor management.
• Establish, maintain and review efficient office systems, procedures and policies.
• Maintain a professional, welcoming, secure and well-organised office and reception environment.
• Manage school calendar updates, room bookings and whole-school events in collaboration with the Headteacher and SLT.
• Maintain oversight of office-based systems, including MIS (SIMS), sign-in systems and relevant Googledocs
• Line-manage, support, train and develop the school office team, ensuring effective cover, performance and professional development.
2. Administration, Admissions & Data Management
• Oversee and manage school admissions processes in line with Local Authority, and statutory guidance, including pupil application forms, pupil premium forms and induction.
• Oversee accurate attendance and First day calling procedures for Melrose Primary and Secondary, Cobham Court/Worsfold House and Whatley Campus in conjunction with the site specific admin officers.
• Ensure accurate, timely and confidential maintenance of pupil and school records (both electronic and paper), including safeguarding, medical and SEN information.
• Maintain the school’s records retention schedule in line with statutory requirements.
• Monitor and manage pupil attendance, absence procedures, fixed term suspension letters and Penalty Charge Notices
• Produce reports and data for the Headteacher, Governors and external agencies as required.
• Manage the receipt and secure storage of Examination papers
• Ensure accurate and timely School census returns in liaison with the Finance & HR Manager
• Provide administrative and organisational support to the Headteacher and SLT as required.
3. Trips, Enrichment & Events
• Support the Trip Coordinator in managing educational visits, including risk assessments, administration, liaison with staff and costing breakdowns.
• Support the planning and coordination of enrichment activities and whole-school events.
• Manage the school minibus booking system, ensuring equitable access for departments while strictly verifying that all drivers meet licensing requirements, complete pre-trip safety checks, and adhere to school transport policies.
• Ensure compliance with safeguarding, health and safety and risk assessment requirements for all trips and activities.
4. HR, Finance & Resources
• Support safer recruitment with visitor and agency staff management in liaison with the HR team
• Manage office budgets, stock, resources and procurement to ensure best value for money.
• Manage the school payment system, Parent pay, including lunches, trips, uniform and other income streams.
• Oversee accurate School lunch returns to the caterers.
• Provide comprehensive administrative support for the interview process, including the preparation of interview rooms, oversight of candidate documentation and ID checks, and the timely coordination of panels and catering to ensure the process runs efficiently and reflects the school's professional standards
5. Safeguarding, Health & Safety
• Ensure health and safety procedures are implemented and monitored within the school office and reception areas.
• Maintain strict confidentiality at all times, particularly in relation to pupils, families and staff.
• Oversee the administration of pupil medication and first aid provision, ensuring the medical room is fully stocked and compliant with health and safety regulations, and that all medical records, care plans, and accident reports are maintained with high levels of accuracy and confidentiality. Provide a calm and supportive environment for unwell children while ensuring parents and staff are kept informed in line with school policy.
• Act as a key point of contact for premises and facilities management staff, ensuring operational efficiency and providing critical administrative leadership during emergency evacuations and the implementation of school safety plans
6. Additional Responsibilities
• Build positive, professional relationships with parents, pupils, staff and external agencies, delivering a high standard of customer service.
• Work collaboratively as part of the school team and across the Melbury.
• Undertake additional duties appropriate to the role, following discussion with the Headteacher.
• Act as the lead coordinator for school hospitality, overseeing the setup of meeting spaces and the provision of refreshments to ensure a professional and hospitable experience for Governors, guests, and visiting professionals
What the school offers its staff
• A wonderfully supportive family of teaching, support, therapy and admin staff
• No more than 10 students in a class
• Young people who want to be in school and enjoy their time with us
• Supportive parents
• Bespoke SEN facilities and resources
• On-site parking and secure cycle storage
• On-site gym (after school hours)
• A comprehensive induction programme for all new staff
• An extensive staff wellbeing programme
• Weekly CPD
• Career progression within Melrose Primary and Secondary as we continue to grow, and across Melbury College
Further details about the role
Person Specification
Essential:
• 5 GCSEs including English and Maths (Grade C/4 or above or equivalent).
• Significant experience providing high-quality administrative support.
• Experience of line management or supervising staff.
• Strong organisational, communication and IT skills (including SIMS and Microsoft Office/Google).
• Experience working in a busy environment with competing priorities.
• Commitment to safeguarding and promoting the welfare of children.
Desirable:
• Experience working in a school or special school setting.
• Experience working with children and young people with additional needs.
Other Requirements:
• Enhanced DBS clearance required.
Commitment to safeguarding
Our organisation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff, volunteers and trustees to share this commitment. Our recruitment process follows the keeping children safe in education guidance. Offers of employment may be subject to the following checks (where relevant): childcare disqualification Disclosure and Barring Service (DBS) medical online and social media prohibition from teaching right to work satisfactory references suitability to work with children You must tell us about any unspent conviction, cautions, reprimands or warnings under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975.