Store Associate
| Dyddiad hysbysebu: | 23 Chwefror 2026 |
|---|---|
| Cyflog: | £12.60 yr awr |
| Oriau: | Rhan Amser |
| Dyddiad cau: | 02 Mawrth 2026 |
| Lleoliad: | Unit 3, Filton Store, 31-39 Gloucester Road North, Bristol, Gloucestershire, England, BS7 0SH |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Barnardo's |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | 22576 |
Crynodeb
The Retail section consists of more than 700 Barnardo's shops across the UK. These high-street stores
are reliant on donations from the public and corporate supporters and generate funds from the sale
of these donated items. There are a wide range of shops, from traditional charity stores to book shops
and furniture. The Trading division produces and sells a range of products, including cards and gifts.
Key working relationships:
Internal: Store colleagues
External: Volunteers, donors
Job Purpose:
To assist the Store Manager in the running of the Store and to supervise in the Store Manager’s
absence as designated, ensuring that your actions reinforce the Barnardo's Basis and Values.
Key Responsibilities & Activities:
GENERAL
• Ensuring stock is generated over the door by members of the public and ensure donors
sign up to the Gift Aid scheme.
• Ensuring all stock is sorted, priced and steamed before going onto the Store floor.
• Use of Barnardo’s IS systems on a daily basis.
SALES
• Achieve profit targets by maximising sales and minimising costs.
Job Title: Store Associate Grade: F
Page 2 of 6 JE Ref No: 00158-23 updated 2026
• Ensure that the high standard of service to customers that is expected by Barnardo's is
maintained at all times.
• Implement any promotion in the store as directed by Head Office or your Area Business
Manager or your Store Manager.
• Actively support any national or local fundraising promotions as directed by Head Office or
your Area Business Manager or line manager.
SHOP APPEARANCE
• Maintain a high standard of presentation, both in the windows and the interior of the shop.
• Ensure the sales floor layout is as per the current Sales Analysis guidelines in conjunction
with your line manager or Area Business Manager.
• Achieve and maintain high standards of housekeeping, organisation and cleanliness
throughout the Store, including the sales floor and stockroom areas.
STOCK
• Actively encourage the public to donate saleable stock.
• Actively support the Store in achieving the required Gift Aid conversion rate.
• Adhere to Gift Aid procedure when processing Gift Aided donations.
• Price stock at a consistent level in accordance with Barnardo's price guides.
• Ensure there is adequate stock available on the shop floor at all times, on all key lines (stock
density), including hanging, ticketing and sizing all clothing as appropriate.
• Ensure the shop density is kept full by ensuring there is adequate stock available at all times
(productivity).
• Rotate stock on a daily basis so that no garment remains on the shop floor for any longer
than the agreed time limits.
• The role will demand moving sometimes high volumes of stock on a daily basis.
• Arrange where appropriate, in conjunction with your line manager, a van collection service
in order to provide enough stock to support the turnover of the shop.
• Comply with all instructions regarding the sale and auditing of new goods.
STOCKROOM
• Keep van collection goods and other goods separate (i.e. over the door, Gift Aid).
STAFF
• Ensure that tasks are properly delegated to staff/volunteers in accordance with their
training and abilities.
• Organise a rota to ensure the Store runs effectively and the sales floor and sort room tasks
are allocated.
• Create an organised and pleasant working environment for staff and volunteers.
Job Title: Store Associate Grade: F
Page 3 of 6 JE Ref No: 00158-23 updated 2026
• Inform the Store team of business communications, promotions and information relating
to Barnardo's.
• Ensure that all staff/volunteers comply with Barnardo's policies, procedures and specific
Retail protocols.
• Actively recruit the correct/specified number volunteers to deliver the stores objectives and
KPI’s.
• Provide training so they are able to perform their jobs efficiently and effectively. (All stores
except Superstore.)
ADMINISTRATION AND SECURITY
• Complete all relevant administration on time in accordance to Barnardo's Manager's
Manual and Head Office instructions.
• Bank daily according to Barnardo's policy.
• Ensure that all Barnardo’s till procedures are adhered to and that cash is kept secure.
• Be the second named key holder with the Police.
• Notify the Store Manager or line manager in the event of a break in, suspected theft or
security incident (this includes suspected dishonesty by staff/volunteers).
• Ensure that no unauthorised person is allowed to inspect the shop or examine sales or other
records.
HEALTH AND SAFETY
• Provide a safe environment that protects all staff/volunteers, and the public.
• Comply with all Health and Safety (H&S) regulations as per Barnardo's H&S Policy.
• Report any maintenance or Health and Safety issues in the shop to the Store Manager (and
Area Business Manager if appropriate).
• The role will demand moving sometimes high volumes of stock on a daily basis.
OTHER
• Ensure Retail Safeguarding Risk Assessments and Equality Impact
Assessments are completed in line with the required practice and standards.
• Any other duties as appropriate.
This Job Description and Person Specification reflect the duties of the post as they exist at this time
and may be subject to changed based on the needs of the Department Programme. The post-holder
may be required to undertake other duties commensurate with the salary and competence
requirements of this post from time to time as required.
Pre-employment checks will be required for the role
are reliant on donations from the public and corporate supporters and generate funds from the sale
of these donated items. There are a wide range of shops, from traditional charity stores to book shops
and furniture. The Trading division produces and sells a range of products, including cards and gifts.
Key working relationships:
Internal: Store colleagues
External: Volunteers, donors
Job Purpose:
To assist the Store Manager in the running of the Store and to supervise in the Store Manager’s
absence as designated, ensuring that your actions reinforce the Barnardo's Basis and Values.
Key Responsibilities & Activities:
GENERAL
• Ensuring stock is generated over the door by members of the public and ensure donors
sign up to the Gift Aid scheme.
• Ensuring all stock is sorted, priced and steamed before going onto the Store floor.
• Use of Barnardo’s IS systems on a daily basis.
SALES
• Achieve profit targets by maximising sales and minimising costs.
Job Title: Store Associate Grade: F
Page 2 of 6 JE Ref No: 00158-23 updated 2026
• Ensure that the high standard of service to customers that is expected by Barnardo's is
maintained at all times.
• Implement any promotion in the store as directed by Head Office or your Area Business
Manager or your Store Manager.
• Actively support any national or local fundraising promotions as directed by Head Office or
your Area Business Manager or line manager.
SHOP APPEARANCE
• Maintain a high standard of presentation, both in the windows and the interior of the shop.
• Ensure the sales floor layout is as per the current Sales Analysis guidelines in conjunction
with your line manager or Area Business Manager.
• Achieve and maintain high standards of housekeeping, organisation and cleanliness
throughout the Store, including the sales floor and stockroom areas.
STOCK
• Actively encourage the public to donate saleable stock.
• Actively support the Store in achieving the required Gift Aid conversion rate.
• Adhere to Gift Aid procedure when processing Gift Aided donations.
• Price stock at a consistent level in accordance with Barnardo's price guides.
• Ensure there is adequate stock available on the shop floor at all times, on all key lines (stock
density), including hanging, ticketing and sizing all clothing as appropriate.
• Ensure the shop density is kept full by ensuring there is adequate stock available at all times
(productivity).
• Rotate stock on a daily basis so that no garment remains on the shop floor for any longer
than the agreed time limits.
• The role will demand moving sometimes high volumes of stock on a daily basis.
• Arrange where appropriate, in conjunction with your line manager, a van collection service
in order to provide enough stock to support the turnover of the shop.
• Comply with all instructions regarding the sale and auditing of new goods.
STOCKROOM
• Keep van collection goods and other goods separate (i.e. over the door, Gift Aid).
STAFF
• Ensure that tasks are properly delegated to staff/volunteers in accordance with their
training and abilities.
• Organise a rota to ensure the Store runs effectively and the sales floor and sort room tasks
are allocated.
• Create an organised and pleasant working environment for staff and volunteers.
Job Title: Store Associate Grade: F
Page 3 of 6 JE Ref No: 00158-23 updated 2026
• Inform the Store team of business communications, promotions and information relating
to Barnardo's.
• Ensure that all staff/volunteers comply with Barnardo's policies, procedures and specific
Retail protocols.
• Actively recruit the correct/specified number volunteers to deliver the stores objectives and
KPI’s.
• Provide training so they are able to perform their jobs efficiently and effectively. (All stores
except Superstore.)
ADMINISTRATION AND SECURITY
• Complete all relevant administration on time in accordance to Barnardo's Manager's
Manual and Head Office instructions.
• Bank daily according to Barnardo's policy.
• Ensure that all Barnardo’s till procedures are adhered to and that cash is kept secure.
• Be the second named key holder with the Police.
• Notify the Store Manager or line manager in the event of a break in, suspected theft or
security incident (this includes suspected dishonesty by staff/volunteers).
• Ensure that no unauthorised person is allowed to inspect the shop or examine sales or other
records.
HEALTH AND SAFETY
• Provide a safe environment that protects all staff/volunteers, and the public.
• Comply with all Health and Safety (H&S) regulations as per Barnardo's H&S Policy.
• Report any maintenance or Health and Safety issues in the shop to the Store Manager (and
Area Business Manager if appropriate).
• The role will demand moving sometimes high volumes of stock on a daily basis.
OTHER
• Ensure Retail Safeguarding Risk Assessments and Equality Impact
Assessments are completed in line with the required practice and standards.
• Any other duties as appropriate.
This Job Description and Person Specification reflect the duties of the post as they exist at this time
and may be subject to changed based on the needs of the Department Programme. The post-holder
may be required to undertake other duties commensurate with the salary and competence
requirements of this post from time to time as required.
Pre-employment checks will be required for the role
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Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.