Assistant Practice Manager

Dyddiad hysbysebu:	20 Chwefror 2026
Cyflog:	Heb ei nodi
Gwybodaeth ychwanegol am y cyflog:	Negotiable
Oriau:	Llawn Amser
Dyddiad cau:	10 Mawrth 2026
Lleoliad:	Goole, DN14 7DD
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	A4897-26-0001

Crynodeb

Please see the full job description which is attached as a document which also contains the Generic Responsibilities Job title Assistant Practice Manager Line manager Practice Manager Accountable to GP Partners Hours per week To be agreed Job summary The post-holder is an Assistant Practice Manager. To support the Practice Manager in all aspects of the day-to day operations and functionality of the practice, motivating and managing staff, optimising efficiency and overall performance, ensuring the practice achieves its long-term strategic objectives in a safe and effective working environment. Through innovative ways of working, support the Practice Manager leading the team in promoting ED&I (Equality, Diversity and Inclusion), SHEF (Safety, Health, Environment and Fire), quality and continuous improvement, confidentiality, collaborative working, service delivery, learning and development, and ensuring the practice complies with CQC and GDPR regulations. The post-holder will work closely with and under the direction of the practice manager. The successful candidate will be highly motivated, able to work independently, and confident in taking a lead on designated areas of responsibility. Primary key responsibilities The following are the core responsibilities of the Assistant Practice Manager in delivering health services. There may be, on occasion, a requirement to carry out other tasks. This will be dependent upon factors such as workload and staffing levels. The role requires flexibility as this is the nature of Primary Care, so be aware that these responsibilities may increase, reduce or expand as the working environment changes. You will assist and support the Practice Manager in: Support the Practice Manager in the day-to-day operations of the practice, ensuring staff achieve their primary responsibilities and operational targets and projects are achieved Provide leadership, management and guidance to all staff, ensuring that they adhere to policy and procedure at all times Oversee the administrative elements of QOF, Enhanced Services and other targets and contracts, liaising with GPs, nursing staff and administrators Ensure compliance with CQC regulations and standards Review and regularly update job descriptions and person specifications, ensuring all staff are legally and gainfully employed Assist with, and be delegated responsibilities, in the recruitment and induction of staff and students, including pre-employment checks and DBS Oversee and embed an effective staff appraisal process, and undertake appraisals for those that they line manage Assist in Developing, implementing and embedding effective practice and staff development plans for all staff (clinical and administrative) whilst maintaining a robust training record Assist with disciplinary and grievance issues, maintaining an overview of staff welfare and ensuring proper process is followed Lead the management of the clinical system and IT, ensuring IT security and IG compliance at all times and responding to and resolving all local IT issues Take the lead on GDPR in the practice, ensuring all required documentation is in place Oversee, update and act as the focal point for the practice website and social media sites Be responsible for overseeing and organising the day-to-day practice building and equipment maintenance requirements Take the lead on Health and Safety matters, ensuring all documentation, requirements and checks are in place and organised at appropriate times, updating and undertaking risk assessments Assist the Practice Manager in the administration of financial management of the practice including Claims, Accounts, Invoicing and Payroll, with delegated areas of responsibility Update and develop Policies, Protocols, Procedures, Guidance and Practice Literature/Forms. Be responsible for keeping this documentation, and records of such, up to date Ensure the staff implement the practice-wide approach to the management of all patient services matters Identify and deliver team training where required Support the management team in the compilation of practice reports and the practice development plan Support the Practice Manager in coordinating and managing the patient complaints process and ensure that staff are fully conversant with the complaints procedure Be delegated responsibilities for planning, undertaking and implementing projects and change management as they arise Be an integral part of the general practice team Be aware of duties and responsibilities regarding current legislation and adhere to practice policies and procedures on Safeguarding Adults and Safeguarding Children Support in the delivery of enhanced services and other service requirements Undertake all mandatory training and induction programmes Act as a leader in support of the spectrum of clinical governance Maintain a clean, tidy, effective working area at all times Attend a formal appraisal with their manager. Once a performance/training objective has been set, progress will be reviewed on a regular basis so that new objectives can be agreed Wider responsibilities In addition to the primary responsibilities, the Assistant Practice Manager has the following wider responsibilities: Deputise for the Practice Manager Oversee the complaints process, ensuring complaints are dealt with in a timely manner and, where necessary, escalated to the next level Ensure all staff are aware of the management of the premises, including health and safety aspects and undertake risk assessments and mandatory training as required Monitor and disseminate information on safety alerts and other pertinent information Support the overall practice clinical governance framework, generating and submitting reports for QOF, enhanced services and other reporting requirements Brief clinicians on performance levels, advising actions to ensure high achievement across all QOF areas Attend and actively participate in practice management meetings Lead in the management of the Patient Participation Group Attend any external meetings pertinent to this role Build positive relationships with other organisations such as CYGNET PCN, NHSE, ICB, N3i, liaising with external colleagues as required Stay up to date on changes in contracts, legislation, regulation and the wider NHS Environment, implementing changes in practice and process as required Support and participate in shared learning Participate in any audits as directed