Family Information Service Support Officer
| Dyddiad hysbysebu: | 20 Chwefror 2026 |
|---|---|
| Cyflog: | £26,403 i £28,598 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 06 Mawrth 2026 |
| Lleoliad: | Blaina, Abertillery |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Blaenau Gwent County Borough Council |
| Math o swydd: | Cytundeb |
| Cyfeirnod swydd: |
Crynodeb
Make a Difference for Families in Blaenau Gwent!
Are you organised, approachable, and passionate about helping families access the support they need? We’re looking for a Family Information Service Support Officer to join our team and play a vital role in the Family Help Hub.
Location: Blaina ICC and Flying Start Hubs
Hours: 37 per week
Grade: 4
DBS: Enhanced Disclosure with Child Barred List
What You’ll Do
• Be a key point of contact for families and professionals, providing accurate information and guidance.
• Maintain and update records on childcare, play, and family support services.
• Gather and analyse information to support monitoring and evaluation of services.
• Assist with consultations and contribute to the annual Childcare Sufficiency Assessment.
• Represent the Family Help Hub at community events and outreach activities.
• Work closely with partners to share information and promote best practice.
What We’re Looking For
• Excellent organisational and record-keeping skills.
• Strong communication abilities—friendly and clear in person and in writing.
• Ability to manage a varied workload and meet deadlines.
• Experience in customer service or working in a busy office environment.
• Full driving licence and flexibility to attend events, including evenings/weekends.
Desirable: Knowledge of early years services and experience in gathering and presenting data.
Why Join Us?
• Help families access vital support and services.
• Be part of a collaborative, supportive team.
• Opportunities for training and development, including Welsh language skills.
If you’re ready to make a real impact in your community, apply today and help us build a stronger future for families in Blaenau Gwent!
Are you organised, approachable, and passionate about helping families access the support they need? We’re looking for a Family Information Service Support Officer to join our team and play a vital role in the Family Help Hub.
Location: Blaina ICC and Flying Start Hubs
Hours: 37 per week
Grade: 4
DBS: Enhanced Disclosure with Child Barred List
What You’ll Do
• Be a key point of contact for families and professionals, providing accurate information and guidance.
• Maintain and update records on childcare, play, and family support services.
• Gather and analyse information to support monitoring and evaluation of services.
• Assist with consultations and contribute to the annual Childcare Sufficiency Assessment.
• Represent the Family Help Hub at community events and outreach activities.
• Work closely with partners to share information and promote best practice.
What We’re Looking For
• Excellent organisational and record-keeping skills.
• Strong communication abilities—friendly and clear in person and in writing.
• Ability to manage a varied workload and meet deadlines.
• Experience in customer service or working in a busy office environment.
• Full driving licence and flexibility to attend events, including evenings/weekends.
Desirable: Knowledge of early years services and experience in gathering and presenting data.
Why Join Us?
• Help families access vital support and services.
• Be part of a collaborative, supportive team.
• Opportunities for training and development, including Welsh language skills.
If you’re ready to make a real impact in your community, apply today and help us build a stronger future for families in Blaenau Gwent!
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.