IT & Data Officer
| Dyddiad hysbysebu: | 12 Chwefror 2026 |
|---|---|
| Cyflog: | £13.00 i £14.00 yr awr |
| Gwybodaeth ychwanegol am y cyflog: | £13.00 - £14.00 an hour |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 01 Mawrth 2026 |
| Lleoliad: | Birmingham, B28 8BG |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | A1924-26-0002 |
Crynodeb
IT Support - Digital Operations Act as first-line IT support for practice staff resolving hardware software and access issues Manage user account creation modification and removal across practice systems including joiners and leavers Maintain secure role-based access controls in line with Information Governance policies Escalate technical issues appropriately to external suppliers such as CSU and system providers and track through to resolution Maintain and update the IT asset register Support maintenance of IT infrastructure including devices printers telephony and networking equipment Assist in business continuity arrangements relating to IT systems Support the safe implementation of digital system changes under direction of the Digital and Transformation Lead Provide on-site support during critical system incidents where required Data - Reporting & Business Intelligence Extract validate and analyse data from clinical and operational systems including EMIS, Docman, Digital Front Door, telephony and Microsoft Develop and maintain dashboards for access appointment utilisation QOF performance activity workflow and governance metrics Support audits and quality improvement initiatives Create and maintain searches and protocols within clinical systems under guidance Support preparation of reports for practice meetings PCN reviews and external reporting requirements Ensure data outputs are accurate clearly presented and understandable to non-technical staff Identify trends and anomalies in data and escalate concerns appropriately Governance & Compliance Support Information Governance processes including asset register maintenance and access audits Maintain appropriate documentation of system changes and data processes Support clinical safety awareness by ensuring digital changes are documented and escalated appropriately Assist in responding to data queries or incidents Assist and coordinate Display Screen Equipment assessments Work in line with GDPR and NHS data protection requirements Communication & Collaboration Communicate clearly with staff regarding IT issues and system changes Provide updates on known outages or system disruptions Liaise effectively with external suppliers and IT support providers Work collaboratively across clinical administrative and management teams Promote safe and efficient digital working practices General Responsibilities Work in accordance with the Practices policies and procedures Uphold principles of equality diversity and inclusion Participate in ongoing training and development Support general operational priorities as required