Governance Nurse Lead

Dyddiad hysbysebu:	12 Chwefror 2026
Cyflog:	£56,276.00 i £63,176.00 bob blwyddyn
Gwybodaeth ychwanegol am y cyflog:	£56276.00 - £63176.00 a year
Oriau:	Llawn Amser
Dyddiad cau:	26 Chwefror 2026
Lleoliad:	London, SE5 9RS
Cwmni:	NHS Jobs
Math o swydd:	Parhaol
Cyfeirnod swydd:	C9213-26-0166

Crynodeb

Main Duties and Responsibilities 1.0 Risk Management Co-ordinate and promote the neonatology risk management processes. Oversee and monitor the staff use of the Trusts incident reporting system i.e. InPhase Be a cohesive member of the Care Group and Trust Governance Team. Promote the Duty of Candour. Oversee national and local service evaluation and reviews and audits. Ensure the timely reporting by staff members of all neonatal clinical incidents. Collate incident statistics and monitor trends from adverse incidents. Communicate relevant findings to promote an environment which learns from incident reporting. Participate in the seamless investigation of all serious untoward incidents as instructed by lead Nurse/Matrons &/or the Trusts Governance and Risk team. Report incidents to other agencies where appropriate via the Trusts Governance and Risk Management Lead. Maintain and monitor the Neonatology Risk Register. Deputise as required at the Child Health Safety and Risk Management Board. Participate in the facilitation of department training programmes in relation to Health Care Governance. Production a risk management report as required. Develop clinical policies and guidelines to support risk management and clinical effectiveness and ensure archiving of all old policies. Participate in relevant clinical audits and risk assessments. 2.0 Complaints Management Work in partnership with the Neonatal Lead Nurse, / Matrons/Clinical Lead to manage the complaints process. Co-ordinate the prompt and succinct management of neonatology complaints within required timeframes. Maintain a high standard of investigation through the co-ordination of multi-professional responses. Within sphere of role, produce written responses to complaints which are considered, factual, empathetic and patient orientated and reflect a document which can be distributed on behalf of the Trust. Arrange and facilitate meetings with parent/carer(s) and their families and key staff members. Maintain a current log of complaints. Support the service to instigate changes in practice or systems in response to issues identified through the Trust complaint procedure. Provide advice for staff on both units and enable frontline staff to manage complaints appropriately. Support the complaints process through ongoing dialogue with the Trusts Patient Advice and Liaison Services Team (PALS). Ensure staff involved in the complaints process are supported in a sensitive manner. Produce timely reports which detail the themes and trends over designated reporting periods e.g., previous quarter. Regularly feedback to the Neonatal Management Team and the staff regarding trends and themes or individual issues. Liaise with and provide any documentation required. Act as the point of contact for the Patient Advice and Liaison Services Team (PALS). Act as the point of contact for families. 3.0 Litigation Responsibilities Work in partnership with the Trust legal department. Ensure that the Trust legal department are involved with the on-going management of legal cases. Support the multi-disciplinary team in the submission of evidence and statements. Maintain a register of ongoing legal cases for Neonatology. Contribute to the professional cohesive management of the litigation process in order to reduce the potentially negative impact to both the family and staff members. Maintain confidentiality relating to patients, staff and the Trust at all times. 4.0 Governance Issues Monitor both units compliance in governance issues. Contribute to the Neonatology Health and Safety Review process. Support the Matron and the Ward Managers with contemporary governance issues as they arise; and assist in the production and monitoring of action plans. Ensure Neonatal Business Continuity plans are in place and up to date. Support the Lead Nurse, Matrons, and Trusts Governance and Risk Lead in major escalation plans. Ensure safety plans & procedures are up to date for the service and workforce. 5.0 EDUCATION AND RESEARCH To act as a mentor to junior staff members, responsible for the orientation, supervision and ongoing development of all learners (juniors, student nurses and midwives), in conjunction with Line Manager and Practice Development staff. To act as a mentor to staff and students undertaking further education as requested, ensuring a positive learning experience and facilitating the development of their clinical skills, completing competency documents. To contribute to the wider educational activities within the Care Group ensuring attendance at and contributing to the delivery of educational activities to the Multi-disciplinary team within the Care Group To participate in any research projects conducted in the clinical area as appropriate To assist in the development of policies and protocols within the clinical area and support the continuous quality improvement by audit and surveys and implement changes in the light of findings. To ensure that practice is evidence based and that clinical guideline standards and policies are implemented and to be actively involved in auditing practice in conjunction with the senior nursing team To act as a clinical resource within both units and across the Care Group as necessary 6.0 Communication Ensure all communication, which may be complex, contentious or sensitive, is undertaken in a responsive and inclusive manner, focusing on improvement and ways to move forward. Ensure all communication is presented appropriately to the different recipients, according to levels of understanding, type of communication being imparted and possible barriers such as language, culture, understanding or physical or mental health conditions 7.0 PERSONAL PROFESSIONAL DEVELOPMENT To work within and accept responsibility for maintaining agreed levels of clinical competence and ensure clinical currency as new technologies are introduced Ensure own development and continue clinical competency by working a clinical shift in the intensive care or High dependency areas on a regular basis as required by the Senior Nurse/Modern Matro To keep up to date with NMC, Trust and Care Group policies and guidelines and to adhere to these at all times To be a fully active and committed member of the multidisciplinary team operating in the Care Group To demonstrate an insight into own professional development, contributing to the process of identifying own educational and clinical training needs in conjunction with the team leader Participate in own Individual Performance Review and after suitable training, to be responsible for undertaking timely reviews for own team of junior staff To ensure own educational commitment is at least sufficient to maintain PREP requirements and to ensure own mandatory training certificates are current, in liaison with Line Manager