Housing Options Apprentice
| Posting date: | 11 February 2026 |
|---|---|
| Salary: | £7.55 per hour |
| Hours: | Full time |
| Closing date: | 25 February 2026 |
| Location: | Spalding, Lincolnshire |
| Remote working: | On-site only |
| Company: | South Holland District Council |
| Job type: | Apprenticeship |
| Job reference: |
Summary
South Holland District Council’s Housing Services Team is excited to offer an excellent opportunity to join us as a Housing Options Apprentice.
What does the Housing Options Team do?
We support people who are homeless or threatened with homelessness. The team provides advice, guidance, and practical help, working closely with charities, support agencies, and other professionals.
As an apprentice, you’ll learn how the service works and build confidence in supporting people. You’ll also gain an understanding of the laws and processes that guide our work — all through training, support, and hands‑on experience.
This role is a great first step into local government and offers real opportunities for development and career progression.
What will a typical working day look like?
You’ll be based in the office Monday to Friday (8.45am–5pm), surrounded by a friendly team who will support your learning.
You’ll contact clients by phone and email to understand their situation and help them gather the information we need.
You’ll also support the Allocations Team as part of your wider learning across Housing Services.
What do I need?
GCSE passes (Grade A to C) or equivalent in Maths and English
A positive attitude
Good people skills and confidence speaking with others
The ability to work as part of a team and also stay motivated when working independently
You don’t need previous experience — just a willingness to learn!
What training will I receive?
Business Administrator Level 3 Apprenticeship Standard qualification
Course length: 18 months
Any questions?
Please contact Sarah Kirk - 01507 613581
Interview date: 2nd March
BENEFITS: We offer excellent terms and conditions of employment including:
Access to the Local Government Pension Scheme, enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life
Generous annual leave scheme +option to buy more
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Cycle to work scheme*
Flu Jabs
Free Eye Test voucher for regular screen users
Flexible Working Policy
Agile Working Policy*
Car mileage reimbursement*
Excellent career progression and training opportunities
Long Service Recognition*
ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.
Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website
The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.
What does the Housing Options Team do?
We support people who are homeless or threatened with homelessness. The team provides advice, guidance, and practical help, working closely with charities, support agencies, and other professionals.
As an apprentice, you’ll learn how the service works and build confidence in supporting people. You’ll also gain an understanding of the laws and processes that guide our work — all through training, support, and hands‑on experience.
This role is a great first step into local government and offers real opportunities for development and career progression.
What will a typical working day look like?
You’ll be based in the office Monday to Friday (8.45am–5pm), surrounded by a friendly team who will support your learning.
You’ll contact clients by phone and email to understand their situation and help them gather the information we need.
You’ll also support the Allocations Team as part of your wider learning across Housing Services.
What do I need?
GCSE passes (Grade A to C) or equivalent in Maths and English
A positive attitude
Good people skills and confidence speaking with others
The ability to work as part of a team and also stay motivated when working independently
You don’t need previous experience — just a willingness to learn!
What training will I receive?
Business Administrator Level 3 Apprenticeship Standard qualification
Course length: 18 months
Any questions?
Please contact Sarah Kirk - 01507 613581
Interview date: 2nd March
BENEFITS: We offer excellent terms and conditions of employment including:
Access to the Local Government Pension Scheme, enjoy peace of mind with generous employer contributions to a scheme designed to provide long-term financial security after your working life
Generous annual leave scheme +option to buy more
Employee Assistance Programme
Employee Benefits Platform including retail, holiday, and leisure discounts
Cycle to work scheme*
Flu Jabs
Free Eye Test voucher for regular screen users
Flexible Working Policy
Agile Working Policy*
Car mileage reimbursement*
Excellent career progression and training opportunities
Long Service Recognition*
ABOUT US: Boston Borough Council, East Lindsey District Council and South Holland District Council have formed the South & East Lincolnshire Councils Partnership. The largest Council Partnership in the country. Since October 2021, the Partnership Councils have been working closely to deliver improved services to the communities in the sub-region and already there have been many positive outcomes.
Over time, it is envisaged that services will become formally shared across the three Councils creating the opportunity for colleagues to be involved in new and innovate areas of work.
The Council is an Equal Opportunities Employer. We are committed to ensuring all recruitment processes are non-discriminatory and that no potential or current employee is treated unfairly. Find out more about our Equal opportunities on our website
The Council reserves the right to change the closing date, depending on application numbers. Interviews may be arranged virtually/ in person when suitable candidates apply which may be prior to the closing date For this role we do require the successful applicant to complete a DBS check as part of the onboarding process.
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.