Helpdesk Operator
| Dyddiad hysbysebu: | 10 Chwefror 2026 |
|---|---|
| Cyflog: | £12.21 i £13.83 yr awr |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 12 Mawrth 2026 |
| Lleoliad: | Oxford, Oxfordshire, OX3 7LE |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Manpower UK Limited |
| Math o swydd: | Dros dro |
| Cyfeirnod swydd: | BBBH402651_1770739467 |
Crynodeb
Helpdesk Operative - Headington
£13.83 per hour | Temporary (ongoing) | 24/7 shift rota - days, nights, weekends
Manpower is recruiting Helpdesk Operatives to join our client's expanding team based in Headington. This is an excellent opportunity for someone with strong communication skills and a passion for delivering exceptional customer service in a fast‑paced environment.
Key Responsibilities
- Provide professional and efficient customer support via phone, email, and other communication channels.
- Log, prioritise, and resolve incoming enquiries using customer service software.
- Troubleshoot and resolve issues promptly while maintaining a calm and positive approach.
- Manage multiple tasks simultaneously and ensure accurate documentation of all customer interactions.
- Collaborate effectively with colleagues to meet service level targets and achieve customer satisfaction.
About You
- Minimum 1 year of customer service experience (helpdesk or similar environment desirable).
- Confident IT skills with proficiency in Microsoft Office and familiarity with customer service software.
- Excellent verbal and written communication skills, with strong problem‑solving ability.
- Able to work a 24/7 shift pattern, including days, nights, and weekends as required.
- Customer‑focused, organised, and calm under pressure.
What's on Offer
- Competitive hourly rate of £13.83.
- Temporary, ongoing assignment with the potential for long‑term opportunities.
- Dynamic and supportive working environment within a well‑established organisation.
If you're enthusiastic about providing great service and thrive in a busy helpdesk setting, we'd love to hear from you.
Apply today, and a member of our team will be in touch.