Receptionist
| Posting date: | 10 February 2026 |
|---|---|
| Salary: | Not specified |
| Additional salary information: | £14.80 per hour |
| Hours: | Full time |
| Closing date: | 12 March 2026 |
| Location: | London |
| Company: | Guarding UK |
| Job type: | Permanent |
| Job reference: | 813 |
Summary
Job Advert
Days: Monday-Friday
Rate: £14.80
Hours: 40 Hours Per Week 09:00-18:00hrs (1 hour unpaid lunch)
Location: London
MUST HOLD A SIA LICENCE
Closing Date: 24/02/2026
Job ID: 813
Would you like to join our fast-growing friendly team, to use your outstanding customer service skills in providing exceptional
corporate reception services?
If you are committed to delivering a high level of performance Reception UK would love to hear from you. Reception UK is an
established reception and concierge service, and our people believe first impressions count and we take great pride in being known
for our attention to details and service excellence. Our vision is to create a reception/concierge service that’s unique, bespoke
and tailored to our clients’ requirements with a focus on superb customer service.
One of our prestigious buildings in London, requires an exceptional Corporate Receptionist. You would be expected to be able to
work independently and take charge of any building issues, with the long-term scope of progressing into more building management
duties. Presenting and providing the best-in-class customer service and front of house management skills. Professionalism is key!
Scope and Accountability:
The Receptionist is responsible for the quality of the service provided, ensuring that they create a positive impression of all
organisations. They are required to prioritise their own day to day work and will refer complex problems or queries to their Line
Manager or appropriate colleague.
Main Responsibilities - Front of House
As the key Front of House resource they provide a welcoming, helpful and professional first point of contact to all callers and
visitors.
Answering all incoming telephone calls, providing initial information ensuring all callers are provided with relevant details.
Ensure all callers feel valued and prioritised and where colleagues are not available or point of reference not clear, take
messages and provide a follow up.
Meet and greet all visitors to the building (colleagues, managers, tenants, landlord representatives and members of the public),
providing a friendly, efficient, timely, professional and welcoming environment. Direct to appropriate facilities or staff member
as required.
Ensure the daily list of visitors is kept in reception and that all visitors sign in and out of the building.
Keep the reception area well presented, tidy and uncluttered, ensuring the reception administration is up to date
Contributing to monitoring and ordering office supplies and maintaining office equipment in the reception area
Day to day security as front of house
MUST HOLD A VALID SIA LICENSE
CONTROL OF SERVICES
RECEPTION
Assist security with key registering, recording incidents and any additional reporting required including police liaison when
necessary.
Ensure all visitors are directed to their correct destinations within the building after signing them in
Manage the visitor fobs efficiently and report missing ones to the necessary Manager
Manage key fobs – create access cards and delete as needed
Always have a positive attitude and friendly persona
CLEANING
Report cleaning faults and issues to the on site cleaning staff
Ensure the buildings cleaning specifications are followed and all work is carried out to the standards expected
Advise the Building Manager of any areas of concern with the on site cleaning team
REPAIRS
Notify the maintenance team and Building Manager of any repairs that are required in the building
Keep a record of all reported faults in the building and what procedures have been taken
BUILDING WORKS
Prior notification must be given to allow contractors access
Liaise with onsite building contractors to ensure minimum disruption to the tenants - work with the security team
Reception will report any noticeable/reported damage to the premises together with any anticipated problems.
Ensure that any contractors working directly for tenants are aware to the regulations governing the common part areas
REPORTING RESPONSIBILITY
Report on all staff matters including training, discipline, absence and non-performance of contractors.
Report any Health and Safety issues to the Security Manager and Building Manager
All defects within the building need to be logged and reported
The Receptionist will ensure that they are familiar with the following requirements within the property and report accordingly:
Detail of Fire alarms tests/fire drills etc.
Identity of building contractors on site and description of works being carried out.
Breakdown and failure of plant.
Any items of disrepair at the building including action taken.
Movements of equipment/furniture belonging to the Landlords or tenants. Apparent breaches of covenant by lessees.
Apparent reduction in staffing levels or changes in behaviour of tenants.
Any accidents or other incidents.
TENANT LIAISON
The Receptionist will be required to maintain contact with the appropriate Management of each tenant and deal with requests,
complaints and all other incidents such as emergencies and disruption due to building alterations as they occur. The importance
of a firm but diplomatic relationship with tenants at all levels is needed.
IMPROVEMENTS
The Receptionist will be expected to keep all services under review and make recommendations and implement improved services
whenever these are feasible having regard to lease restrictions and budgetary considerations.
THE FUTURE
From time to time duties, areas of responsibility are likely to be varied in accordance with changes in legislation or our
organisation and aims, to ensure the best possible service.
Employee Benefits
RUK take pride in offering benefits that promote health and well-being.
* Ride to Work Scheme
* Employee Assistance Program
* Credit Union
* Employee of the Month/Year
RUK is an equal opportunities employer, we encourage applications from a diverse range of individuals. We believe that a diverse
talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated.
We reserve the right to stop taking applications when we have had a suitable amount of responses.
Days: Monday-Friday
Rate: £14.80
Hours: 40 Hours Per Week 09:00-18:00hrs (1 hour unpaid lunch)
Location: London
MUST HOLD A SIA LICENCE
Closing Date: 24/02/2026
Job ID: 813
Would you like to join our fast-growing friendly team, to use your outstanding customer service skills in providing exceptional
corporate reception services?
If you are committed to delivering a high level of performance Reception UK would love to hear from you. Reception UK is an
established reception and concierge service, and our people believe first impressions count and we take great pride in being known
for our attention to details and service excellence. Our vision is to create a reception/concierge service that’s unique, bespoke
and tailored to our clients’ requirements with a focus on superb customer service.
One of our prestigious buildings in London, requires an exceptional Corporate Receptionist. You would be expected to be able to
work independently and take charge of any building issues, with the long-term scope of progressing into more building management
duties. Presenting and providing the best-in-class customer service and front of house management skills. Professionalism is key!
Scope and Accountability:
The Receptionist is responsible for the quality of the service provided, ensuring that they create a positive impression of all
organisations. They are required to prioritise their own day to day work and will refer complex problems or queries to their Line
Manager or appropriate colleague.
Main Responsibilities - Front of House
As the key Front of House resource they provide a welcoming, helpful and professional first point of contact to all callers and
visitors.
Answering all incoming telephone calls, providing initial information ensuring all callers are provided with relevant details.
Ensure all callers feel valued and prioritised and where colleagues are not available or point of reference not clear, take
messages and provide a follow up.
Meet and greet all visitors to the building (colleagues, managers, tenants, landlord representatives and members of the public),
providing a friendly, efficient, timely, professional and welcoming environment. Direct to appropriate facilities or staff member
as required.
Ensure the daily list of visitors is kept in reception and that all visitors sign in and out of the building.
Keep the reception area well presented, tidy and uncluttered, ensuring the reception administration is up to date
Contributing to monitoring and ordering office supplies and maintaining office equipment in the reception area
Day to day security as front of house
MUST HOLD A VALID SIA LICENSE
CONTROL OF SERVICES
RECEPTION
Assist security with key registering, recording incidents and any additional reporting required including police liaison when
necessary.
Ensure all visitors are directed to their correct destinations within the building after signing them in
Manage the visitor fobs efficiently and report missing ones to the necessary Manager
Manage key fobs – create access cards and delete as needed
Always have a positive attitude and friendly persona
CLEANING
Report cleaning faults and issues to the on site cleaning staff
Ensure the buildings cleaning specifications are followed and all work is carried out to the standards expected
Advise the Building Manager of any areas of concern with the on site cleaning team
REPAIRS
Notify the maintenance team and Building Manager of any repairs that are required in the building
Keep a record of all reported faults in the building and what procedures have been taken
BUILDING WORKS
Prior notification must be given to allow contractors access
Liaise with onsite building contractors to ensure minimum disruption to the tenants - work with the security team
Reception will report any noticeable/reported damage to the premises together with any anticipated problems.
Ensure that any contractors working directly for tenants are aware to the regulations governing the common part areas
REPORTING RESPONSIBILITY
Report on all staff matters including training, discipline, absence and non-performance of contractors.
Report any Health and Safety issues to the Security Manager and Building Manager
All defects within the building need to be logged and reported
The Receptionist will ensure that they are familiar with the following requirements within the property and report accordingly:
Detail of Fire alarms tests/fire drills etc.
Identity of building contractors on site and description of works being carried out.
Breakdown and failure of plant.
Any items of disrepair at the building including action taken.
Movements of equipment/furniture belonging to the Landlords or tenants. Apparent breaches of covenant by lessees.
Apparent reduction in staffing levels or changes in behaviour of tenants.
Any accidents or other incidents.
TENANT LIAISON
The Receptionist will be required to maintain contact with the appropriate Management of each tenant and deal with requests,
complaints and all other incidents such as emergencies and disruption due to building alterations as they occur. The importance
of a firm but diplomatic relationship with tenants at all levels is needed.
IMPROVEMENTS
The Receptionist will be expected to keep all services under review and make recommendations and implement improved services
whenever these are feasible having regard to lease restrictions and budgetary considerations.
THE FUTURE
From time to time duties, areas of responsibility are likely to be varied in accordance with changes in legislation or our
organisation and aims, to ensure the best possible service.
Employee Benefits
RUK take pride in offering benefits that promote health and well-being.
* Ride to Work Scheme
* Employee Assistance Program
* Credit Union
* Employee of the Month/Year
RUK is an equal opportunities employer, we encourage applications from a diverse range of individuals. We believe that a diverse
talented workforce nurtures excellence and makes us a great place to work, where individuality and inclusivity are celebrated.
We reserve the right to stop taking applications when we have had a suitable amount of responses.