Dewislen

Customer Service & Administration

Manylion swydd
Dyddiad hysbysebu: 10 Chwefror 2026
Cyflog: £28,500 bob blwyddyn
Oriau: Llawn Amser
Dyddiad cau: 12 Mawrth 2026
Lleoliad: NG31 7UA
Gweithio o bell: Ar y safle yn unig
Cwmni: Ambitions Personnel
Math o swydd: Cytundeb
Cyfeirnod swydd: CSAGTOWN-15500

Gwneud cais am y swydd hon

Crynodeb

Hours: Monday – Friday, 8:00am – 5:00pm
Start Date: End of March / Early April

We are seeking a proactive and reliable individual, with proven customer service and administration experience to join this small, busy office on a maternity cover basis.

Key Responsibilities:

• Answer inbound customer calls and emails, assisting with queries in a timely manner
• Make outbound calls to new customers
• Liaise with other departments to arrange collections and deliveries
• Enter and amend customer orders and contracts using the internal CRM
• Occasional filing and general administrative support

What We’re Looking For:

• Excellent problem-solving skills
• Confident handling of complaints, with the ability to find suitable solutions
• Strong phone manner and interpersonal skills
• Ability to work under pressure in a busy environment
• Excellent attention to detail
• Quick learner and adaptable

Additional Information:

• This role requires working on Bank Holidays (except Christmas Day, Boxing Day, and New Year’s Day, which are included in your 29-day holiday entitlement)
• Free on-site parking provided
Interviews scheduled next week: Friday, Monday 16th, and Thursday 20th. Flexible for exceptional candidates if needed

If you are organised, proactive, and enjoy delivering excellent customer service, we’d love to hear from you!

GRA1

Gwneud cais am y swydd hon