Facilities Manager
| Dyddiad hysbysebu: | 09 Chwefror 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 11 Mawrth 2026 |
| Lleoliad: | Nationwide |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | ISS Facilities Services |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 152362 |
Crynodeb
Facilities Manager
Contract: Government
Location: National (opportunities in various locations nationwide)
Hours of work: 40
Contract Type: Permanent
We are seeking a Facilities Manager to lead and manage an operational integrated facilities management team, ensuring the safe, compliant and effective delivery of first-class services to our customer.
In this role, you will take ownership of service excellence, compliance, operational resilience and client satisfaction across an allocated site or group of sites.
Job Description
We are looking for an individual who can nurture strong customer relationships, champion a positive team culture, and drive continuous improvement and value for money.
As the ISS contract representative and primary point of contact, you will set the standard for service delivery, operational leadership and team development.
Key Responsibilities
Manage integrated facilities operations, including planned/reactive maintenance, engineering systems, cleaning and soft services.
Build strong stakeholder relationships through regular site presence and trusted partnership.
Lead the contract management team, ensuring effective delivery, monitoring and continuous improvement.
Embed a strong health and safety culture with full legislative compliance.
Maintain accurate maintenance records, H&S reporting and required contractual documentation.
Oversee recruitment, training and development to support a high‑performing team.
Manage budgets and financial performance to ensure commercially responsible service delivery.
Record and resolve all customer queries and complaints in line with procedures.
Professional and Personal Competencies/Qualifications
Management experience in the public sector or similar environment delivering integrated facilities services.
Strong leadership and organisational skills with the ability to deliver operational strategy and development plans.
Relevant FM qualification or working towards IWFM Level 4 (or equivalent).
Experience managing technical infrastructure and assets.
Experience delivering soft workplace and facilities services.
Knowledge of relevant legislation, regulations and industry standards.
Strong stakeholder engagement skills, including experience managing through change.
Customer-focused mindset with strong commercial awareness.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Contract: Government
Location: National (opportunities in various locations nationwide)
Hours of work: 40
Contract Type: Permanent
We are seeking a Facilities Manager to lead and manage an operational integrated facilities management team, ensuring the safe, compliant and effective delivery of first-class services to our customer.
In this role, you will take ownership of service excellence, compliance, operational resilience and client satisfaction across an allocated site or group of sites.
Job Description
We are looking for an individual who can nurture strong customer relationships, champion a positive team culture, and drive continuous improvement and value for money.
As the ISS contract representative and primary point of contact, you will set the standard for service delivery, operational leadership and team development.
Key Responsibilities
Manage integrated facilities operations, including planned/reactive maintenance, engineering systems, cleaning and soft services.
Build strong stakeholder relationships through regular site presence and trusted partnership.
Lead the contract management team, ensuring effective delivery, monitoring and continuous improvement.
Embed a strong health and safety culture with full legislative compliance.
Maintain accurate maintenance records, H&S reporting and required contractual documentation.
Oversee recruitment, training and development to support a high‑performing team.
Manage budgets and financial performance to ensure commercially responsible service delivery.
Record and resolve all customer queries and complaints in line with procedures.
Professional and Personal Competencies/Qualifications
Management experience in the public sector or similar environment delivering integrated facilities services.
Strong leadership and organisational skills with the ability to deliver operational strategy and development plans.
Relevant FM qualification or working towards IWFM Level 4 (or equivalent).
Experience managing technical infrastructure and assets.
Experience delivering soft workplace and facilities services.
Knowledge of relevant legislation, regulations and industry standards.
Strong stakeholder engagement skills, including experience managing through change.
Customer-focused mindset with strong commercial awareness.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
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