Children's Outpatient Receptionist
| Dyddiad hysbysebu: | 09 Chwefror 2026 |
|---|---|
| Cyflog: | £24,937.00 i £26,598.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24937.00 - £26598.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 19 Chwefror 2026 |
| Lleoliad: | London, SE13 6LH |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9197-26-0147 |
Crynodeb
First point of contact for patients, their friends and families and ensuring that messages are passed on appropriately and in a timely manner. To deal with patients in a mature manner when speaking to them on the phone and face to face. This may sometimes involve dealing with distressed patients and a sensitive and re-assuring manner is required in difficult situations. Patient confidentiality should be maintained at all times. To register patient details on Cerner ensuring a high level of data accuracy. To admit and discharge on Cerner and on EPRS To deal with written and telephone enquiries for the wards/hubs as appropriate. To book follow up appointments as required. To participate in administration duties such as the answer phone, cancellation e-mails, post, date stamping, photocopying, scanning - ensuring referral letters are sent/taken to the appropriate departments. Booking of hospital transport for patients according to the hospital Transport Policy. Liaise with the Transport team with enquiries. Provide cover for colleagues during annual leave, sickness and busy periods this may mean going to different sites. Be fully competent in the features of the hospital computer system and undergo further training when systems are updated and as the job requires.