People Services Advisor
| Posting date: | 06 February 2026 |
|---|---|
| Salary: | £35,523 to £42,000 per year |
| Hours: | Full time |
| Closing date: | 22 February 2026 |
| Location: | Dartford, Kent |
| Remote working: | Hybrid - work remotely up to 2 days per week |
| Company: | Moat Homes Ltd |
| Job type: | Temporary |
| Job reference: |
Summary
Role Title: People Services Advisor
Hours: 35 hours per week, Monday - Friday
Salary: £35,523 - £42,000 per annum (salary offered dependent on experience)
Contract: Fixed term contract up to 12 months
Location: Dartford / Agile
Interviews will take place week commencing 2 March 2026
Are you passionate about people, systems, processes, and making work a great place to be? Do you thrive in a supportive team where collaboration, trust, and continuous improvement really matter? If so, we’d love to hear from you.
About the role
As a People Services Advisor, you’ll play an important role in supporting our colleagues and managers with day-to-day HR advice and guidance. You’ll help ensure our people processes run smoothly, fairly, and consistently, while delivering a positive experience for our colleagues and supporting the wider organisation in providing great experience for our customers. Working as part of a friendly People team, you’ll have the opportunity to learn, contribute ideas, and make a real impact.
As our People Advisor you’ll:
Act as a trusted first point of contact, providing HR advice and guidance to colleagues and managers on policies, procedures, and best practice
Support employee relation matters with professionalism and empathy
Manage people data accurately and confidentially
Use and update data using our systems to inform HR decisions and delivery
Contribute to continuous improvement of People Services processes
About you
A team player with excellent interpersonal skills
CIPD Level 5 qualification or equivalent experience
At least 2 years experience managing employee relations case work, from start to finish
A good understanding of up to date and pending employment legislation, HR processes and employment practices
Experienced in the use of HRIS and been involved in process improvement
Confident communicator with a calm and approachable style
Highly organised with great attention to detail
Someone who enjoys being part of a team and pitching in to help others succeed
To read about the role in more detail, please refer to the job description here: people-services-advisor.pdf
Why join us?
We’re one of the top 30 housing associations in England, with homes across London, Kent, Essex, and Sussex. Our purpose is to open doors to better lives for our customers - and we know this begins with excellent complaint handling.
We’re proud to have been recognised as one of The Sunday Times Best Places to Work 2025, based on our own employees’ feedback. Join us and help shape a fairer, more transparent housing experience for all.
To apply, please complete our application form in full via our career's website (see link below). We’re keen to understand your interest in the role and how you meet the requirements, so please make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team.
In return, you’ll receive:
Excellent benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com)
Want to know more about Moat?
Follow us on social media to see the latest updates and hear from our employees:
LinkedIn: @moathomes
Facebook: Moat Homes
Ready to make an impact?
If this sounds like the role for you, apply by 11pm on 22 February 2026 and be part of something bigger!
We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application!
If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk
Hours: 35 hours per week, Monday - Friday
Salary: £35,523 - £42,000 per annum (salary offered dependent on experience)
Contract: Fixed term contract up to 12 months
Location: Dartford / Agile
Interviews will take place week commencing 2 March 2026
Are you passionate about people, systems, processes, and making work a great place to be? Do you thrive in a supportive team where collaboration, trust, and continuous improvement really matter? If so, we’d love to hear from you.
About the role
As a People Services Advisor, you’ll play an important role in supporting our colleagues and managers with day-to-day HR advice and guidance. You’ll help ensure our people processes run smoothly, fairly, and consistently, while delivering a positive experience for our colleagues and supporting the wider organisation in providing great experience for our customers. Working as part of a friendly People team, you’ll have the opportunity to learn, contribute ideas, and make a real impact.
As our People Advisor you’ll:
Act as a trusted first point of contact, providing HR advice and guidance to colleagues and managers on policies, procedures, and best practice
Support employee relation matters with professionalism and empathy
Manage people data accurately and confidentially
Use and update data using our systems to inform HR decisions and delivery
Contribute to continuous improvement of People Services processes
About you
A team player with excellent interpersonal skills
CIPD Level 5 qualification or equivalent experience
At least 2 years experience managing employee relations case work, from start to finish
A good understanding of up to date and pending employment legislation, HR processes and employment practices
Experienced in the use of HRIS and been involved in process improvement
Confident communicator with a calm and approachable style
Highly organised with great attention to detail
Someone who enjoys being part of a team and pitching in to help others succeed
To read about the role in more detail, please refer to the job description here: people-services-advisor.pdf
Why join us?
We’re one of the top 30 housing associations in England, with homes across London, Kent, Essex, and Sussex. Our purpose is to open doors to better lives for our customers - and we know this begins with excellent complaint handling.
We’re proud to have been recognised as one of The Sunday Times Best Places to Work 2025, based on our own employees’ feedback. Join us and help shape a fairer, more transparent housing experience for all.
To apply, please complete our application form in full via our career's website (see link below). We’re keen to understand your interest in the role and how you meet the requirements, so please make full use of the spaces provided to tell us about your experience, skills, and what makes you a great fit for our team.
In return, you’ll receive:
Excellent benefits. For more info, check out our employee benefits video here: Our employee benefits: what we can offer you (youtube.com)
Want to know more about Moat?
Follow us on social media to see the latest updates and hear from our employees:
LinkedIn: @moathomes
Facebook: Moat Homes
Ready to make an impact?
If this sounds like the role for you, apply by 11pm on 22 February 2026 and be part of something bigger!
We encourage you to apply early, as we may close the advert before this date if we receive good interest. We're looking forward to reading your application!
If you require any additional adjustments to the recruitment process, please email peopleservices@moat.co.uk
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.