Customer Service Administrator
| Posting date: | 06 February 2026 |
|---|---|
| Salary: | £12.55 per hour |
| Hours: | Full time |
| Closing date: | 08 March 2026 |
| Location: | Immingham, Lincolnshire, dn40 3jp |
| Company: | Manpower UK Limited |
| Job type: | Permanent |
| Job reference: | BBBH426374_1770375127 |
Summary
Manpower are looking for an experienced Customer Administrator for a longer-term, maternity cover role.
You must hold at least 1-years relevant experience in a similar role and able to evidence this.
Location: North Killingholme
Pay Rate: £12.55 per hour
Transport: Own transport required (site not accessible by public transport)
Days of Work: Monday - Friday (8am-5pm)
Key Responsibilities
- Carry out a range of admin tasks across warranty, claims, repair, production, logistics, and aftersales.
- Able to communicate clearly and professionally to answer customer enquiries via phone, email, and Teams.
- Manage the shared mailbox with the rest of the office team.
- Support customers with complaints and issues, providing solutions and timely follow-up.
- Work closely with colleagues and departments to maintain smooth service delivery.
- Process customer orders and transactions accurately.
About You
- Strong IT and administrative skills (Microsoft Office proficiency essential).
- Excellent communication and customer service skills.
- Able to work both independently and as part of a team.
- Reliable, organised, and able to work to deadlines.
- Experience working to KPIs and following company procedures in a similar environment.
If you are interested in this role, please apply online or contact the Grimsby Manpower Office.