14470 - Head of AI Product
| Dyddiad hysbysebu: | 03 Chwefror 2026 |
|---|---|
| Cyflog: | £71,381 i £85,257 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | The national salary is £71,381 - £80,419. London salary is £75,674 - £85,257. Your salary will be dependent on your base location |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 18 Chwefror 2026 |
| Lleoliad: | UK |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | Ministry of Justice |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 14470 |
Crynodeb
The Head of AI Product provides senior leadership and strategic ownership for the design, development and delivery of AI‑driven digital products within HMCTS. The role exists to ensure that AI products deliver measurable value for users and the justice system, are responsibly and ethically designed and deployed, and align with departmental strategy and public service priorities.
Working at the intersection of technology, policy and service delivery, the role leads multidisciplinary teams to take AI products from discovery through to live operation, ensuring continuous improvement of mature services. The post holder acts as the recognised authority on AI product management within their portfolio, shaping long‑term product vision, influencing organisational strategy, and embedding modern product practices across teams.
Key Responsibilities:
• Provide strategic leadership and ownership of AI products, ensuring they deliver clear user, operational and organisational value.
• Set and maintain a compelling product vision and roadmap aligned to HMCTS strategy, priorities and user needs.
• Lead product discovery and delivery in parallel, ensuring evidence‑based decision making through continuous user research, experimentation and data analysis.
• Prioritise product features and outcomes based on user needs, operational impact, technical feasibility, ethical considerations and value for money.
• Work closely with engineering, design, policy, legal and operational colleagues to deliver high‑quality AI products at pace.
• Act as the acknowledged subject‑matter expert for AI product management, advising senior stakeholders on AI capabilities, limitations, risks and opportunities.
• Ensure responsible and ethical use of AI, including management of risks such as bias, hallucinations, transparency and explainability.
• Embed robust product governance, performance metrics and operational support models to ensure products are scalable, resilient and sustainable in live service.
• Line manage, coach and mentor product managers and other members of the product community, building capability and supporting professional development.
• Contribute to wider organisational strategy by influencing standards, ways of working and best practice for AI and product management across HMCTS.
• Represent HMCTS externally where required, engaging with cross‑government partners, suppliers and the wider AI and digital community.
• You will work with Senior leaders within HMCTS and MoJ; Justice AI Unit colleagues; Digital, Data and Technology professionals; policy, legal and operational teams as well as cross‑government digital and AI communities; technology suppliers and partners; justice system stakeholders. Engagement is frequent and typically involves influencing, advising, negotiating priorities and representing HMCTS interests.
Skills & Experience:
• Proven ability to analyse and synthesise qualitative and quantitative data to inform strategy, prioritisation and performance measurement.
• Experience leading multidisciplinary teams and influencing across organisational boundaries without direct authority.
• Ability to translate complex technical concepts into clear, compelling narratives for senior leaders and non‑technical stakeholders.
• Strong stakeholder management skills, including engagement with senior leaders, policy teams and external partners.
• Experience building high‑performing teams through coaching, mentoring and creating inclusive, psychologically safe working environments.
• Demonstrated commitment to ethical, user‑centred and accessible design of digital services in a public sector or similarly complex environment.
• You are a credible leader who can command the confidence and trust of senior leaders across the department. You are confident at setting direction and credibly driving forward priorities by delivering through others, outside of your immediate team. You are collaborative and capable of providing constructive challenge to others when required.
Working at the intersection of technology, policy and service delivery, the role leads multidisciplinary teams to take AI products from discovery through to live operation, ensuring continuous improvement of mature services. The post holder acts as the recognised authority on AI product management within their portfolio, shaping long‑term product vision, influencing organisational strategy, and embedding modern product practices across teams.
Key Responsibilities:
• Provide strategic leadership and ownership of AI products, ensuring they deliver clear user, operational and organisational value.
• Set and maintain a compelling product vision and roadmap aligned to HMCTS strategy, priorities and user needs.
• Lead product discovery and delivery in parallel, ensuring evidence‑based decision making through continuous user research, experimentation and data analysis.
• Prioritise product features and outcomes based on user needs, operational impact, technical feasibility, ethical considerations and value for money.
• Work closely with engineering, design, policy, legal and operational colleagues to deliver high‑quality AI products at pace.
• Act as the acknowledged subject‑matter expert for AI product management, advising senior stakeholders on AI capabilities, limitations, risks and opportunities.
• Ensure responsible and ethical use of AI, including management of risks such as bias, hallucinations, transparency and explainability.
• Embed robust product governance, performance metrics and operational support models to ensure products are scalable, resilient and sustainable in live service.
• Line manage, coach and mentor product managers and other members of the product community, building capability and supporting professional development.
• Contribute to wider organisational strategy by influencing standards, ways of working and best practice for AI and product management across HMCTS.
• Represent HMCTS externally where required, engaging with cross‑government partners, suppliers and the wider AI and digital community.
• You will work with Senior leaders within HMCTS and MoJ; Justice AI Unit colleagues; Digital, Data and Technology professionals; policy, legal and operational teams as well as cross‑government digital and AI communities; technology suppliers and partners; justice system stakeholders. Engagement is frequent and typically involves influencing, advising, negotiating priorities and representing HMCTS interests.
Skills & Experience:
• Proven ability to analyse and synthesise qualitative and quantitative data to inform strategy, prioritisation and performance measurement.
• Experience leading multidisciplinary teams and influencing across organisational boundaries without direct authority.
• Ability to translate complex technical concepts into clear, compelling narratives for senior leaders and non‑technical stakeholders.
• Strong stakeholder management skills, including engagement with senior leaders, policy teams and external partners.
• Experience building high‑performing teams through coaching, mentoring and creating inclusive, psychologically safe working environments.
• Demonstrated commitment to ethical, user‑centred and accessible design of digital services in a public sector or similarly complex environment.
• You are a credible leader who can command the confidence and trust of senior leaders across the department. You are confident at setting direction and credibly driving forward priorities by delivering through others, outside of your immediate team. You are collaborative and capable of providing constructive challenge to others when required.