Technical Support Officer
| Dyddiad hysbysebu: | 29 Ionawr 2026 |
|---|---|
| Cyflog: | £27,485.00 i £30,162.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £27485.00 - £30162.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 01 Chwefror 2026 |
| Lleoliad: | Elland, HX5 9JP |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | C9372-26-0073 |
Crynodeb
To assist in the provision of an effective Health Informatics Service Delivery service across the Customer base. To provide first and second line support for all IT users within a Health Care Community, to include telecoms and network infrastructure support. To ensure problem identification and analysis of complex faults which may fall outside standard operating procedures To act in an advisory capacity on IT policy, system security and PC system administration as in accordance with departmental procedures. To monitor and review service level agreements and to bring any service targets that are, near to or not being met, to the attention of the Service Deliver Team Leaders and Service Delivery Managers. To regularly review Service Delivery procedures and notify the Service Delivery Team Leaders/Manager with new updates as required. To assess and coordinate your daily activity based on each call and prioritise jobs effectively as per procedures to ensure customer satisfaction at all times and to eliminate any potential clinical or security risks. Please see job description for further details