Deputy Academic Services Manager, Full time
| Dyddiad hysbysebu: | 28 Ionawr 2026 |
|---|---|
| Cyflog: | £37,186 i £40,820 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | inclusive of London Weighting Allowance |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 09 Chwefror 2026 |
| Lleoliad: | Roehampton, South West London |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 2 ddiwrnod yr wythnos |
| Cwmni: | University of Roehampton |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | RU04999 |
Crynodeb
Key responsibilities will include:
• The line management, development and support of a team of Programme
Administrators to ensure the effective delivery of administrative support to a
suite of programmes.
• Providing excellent customer service, handling enquiries relating to academic
programmes, maintaining in depth knowledge of the University’s Academic
Regulations and offering relevant advice and guidance to staff, students and
other stakeholders.
• Assisting the Academic Services Manager in all matters relating to the
interface with other areas of the University administration and the operational
aspects of compliance.
• Ensuring the provision of an effective first-line enquiries and support service for
students, staff and external contacts through face-to-face, email and telephone
communication, that also refers students to appropriate sources of support
The successful candidate will have skills and experience in:
• A service-oriented approach and the ability to instil service values in others
• A thorough understanding of the student related academic cycle in higher
education and related administrative processes
• An ability to work collaboratively with colleagues in different areas of the
University and collaborative partners towards common goals
• Relevant experience of working in the HE sector.
• The line management, development and support of a team of Programme
Administrators to ensure the effective delivery of administrative support to a
suite of programmes.
• Providing excellent customer service, handling enquiries relating to academic
programmes, maintaining in depth knowledge of the University’s Academic
Regulations and offering relevant advice and guidance to staff, students and
other stakeholders.
• Assisting the Academic Services Manager in all matters relating to the
interface with other areas of the University administration and the operational
aspects of compliance.
• Ensuring the provision of an effective first-line enquiries and support service for
students, staff and external contacts through face-to-face, email and telephone
communication, that also refers students to appropriate sources of support
The successful candidate will have skills and experience in:
• A service-oriented approach and the ability to instil service values in others
• A thorough understanding of the student related academic cycle in higher
education and related administrative processes
• An ability to work collaboratively with colleagues in different areas of the
University and collaborative partners towards common goals
• Relevant experience of working in the HE sector.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.