Dewislen

Customer Service Officer

Manylion swydd
Dyddiad hysbysebu: 27 Ionawr 2026
Cyflog: £18.00 i £18.42 yr awr
Oriau: Llawn Amser
Dyddiad cau: 26 Chwefror 2026
Lleoliad: North London, London, NW5 2AA
Cwmni: Daniel Owen Ltd
Math o swydd: Dros dro
Cyfeirnod swydd: 26012026_1769504894

Gwneud cais am y swydd hon

Crynodeb

Customer Service Officer
Location: North London
Type: Temporary (Ongoing)
Rate: £18.42 PAYE
Schedule: Hybrid
Hours: 36 hours per week

Social Housing Experience Required

Daniel Owen are proud to be representing a well-known client based in the North London area, who are looking for a highly skilled Customer Service Officer to join their team.

Key Responsibilities:

  • Follow call handling procedures for making and recording calls

  • Make contact with allocated cases

  • Input all gathered data onto local and national systems

  • Complete internal case reporting forms

  • Meet data return requirements

  • Prioritise new and ongoing cases

  • Allocate cases as required

  • Address customer queries and support those with accessibility needs

  • Identify and flag any high-risk or safeguarding concerns during contact

  • Attend regular contact tracing meetings

Gwneud cais am y swydd hon