Education Transformation Support Officer (Access to Education)
| Dyddiad hysbysebu: | 23 Ionawr 2026 |
|---|---|
| Oriau: | Llawn Amser |
| Dyddiad cau: | 06 Chwefror 2026 |
| Lleoliad: | Blaenau Gwent, Wales |
| Gweithio o bell: | Hybrid - gweithio o bell hyd at 3 ddiwrnod yr wythnos |
| Cwmni: | Blaenau Gwent County Borough Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | REQ000226 |
Crynodeb
We are looking for a motivated and organised Education Transformation Support Officer to join our busy Resources and Planning team. This role is essential in ensuring the efficient processing of home-to-school transport and school admissions applications, supporting families, schools, and the wider service to deliver high-quality educational access across the local authority. The team is committed to making a meaningful difference to children, young people, and families and improving educational access within the Blaenau Gwent.
As part of the team, you will play a key role in maintaining accurate records, supporting policy development, and contributing to key processes such as appeals and complaint investigations. This is an excellent opportunity for someone who enjoys working in a busy, people-focused environment with real impact on the local community.
Key Responsibilities
• Support the Education Transformation Officer in delivering an effective Admissions & Home to School Transport function.
• Collate and prepare information for Admissions and Home to School/Post-16 Transport Appeal panels.
• Liaising with Contractors in relation to the delivery of Home to School transport
• Assist in the development and review of policies relating to admissions and transport, making recommendations where appropriate.
• Coordinate and respond to day-to-day queries related to Home to School Transport provision.
• Liaise with schools and families regarding transport arrangements.
• Process applications using the CAPITA transport and admissions software system.
• Assist with the development of the CAPITA system for Admission and Home to School Transport
• Support the investigation of parental complaints relating to home-to-school transport.
• Assist with checking invoices in relation to contractor payments.
• Adhere to the organisation’s Health, Safety and Welfare policy and demonstrate a strong commitment to Equality, Diversity and Inclusion.
• Carry out any other duties appropriate to the role as requested by the Education Transformation Officer.
We’re looking for someone who:
• Has excellent organisational and administrative skills.
• Communicates confidently with families, schools, and external organisations.
• Works well under pressure and can manage multiple deadlines.
• Is confident using digital systems—experience with CAPITA is an advantage, but training can be provided.
• Has a positive, solution-focused attitude and enjoys working collaboratively.
Thorough pre-employment screening is undertaken during the recruitment process. The postholder will be required to complete an application for an Enhanced Disclosure of Criminal Records.
Access to a vehicle for work purposes is a requirement of the role.
For information on the re-employment and re-engagement of former employees please refer to the Council’s Pay Policy.
About us
At Blaenau Gwent, we are passionate about the work we do and the impact we have. We empower our staff to make meaningful changes and take action to enhance our services.
Want to ask us a question?
For further information or if you would like to have an informal discussion, please contact Eleri Griffiths, Education Transformation Officer.
Closing Date: 6th February 2026 At 12:00 midnight
Interview Date: 26th February 2026
As part of the team, you will play a key role in maintaining accurate records, supporting policy development, and contributing to key processes such as appeals and complaint investigations. This is an excellent opportunity for someone who enjoys working in a busy, people-focused environment with real impact on the local community.
Key Responsibilities
• Support the Education Transformation Officer in delivering an effective Admissions & Home to School Transport function.
• Collate and prepare information for Admissions and Home to School/Post-16 Transport Appeal panels.
• Liaising with Contractors in relation to the delivery of Home to School transport
• Assist in the development and review of policies relating to admissions and transport, making recommendations where appropriate.
• Coordinate and respond to day-to-day queries related to Home to School Transport provision.
• Liaise with schools and families regarding transport arrangements.
• Process applications using the CAPITA transport and admissions software system.
• Assist with the development of the CAPITA system for Admission and Home to School Transport
• Support the investigation of parental complaints relating to home-to-school transport.
• Assist with checking invoices in relation to contractor payments.
• Adhere to the organisation’s Health, Safety and Welfare policy and demonstrate a strong commitment to Equality, Diversity and Inclusion.
• Carry out any other duties appropriate to the role as requested by the Education Transformation Officer.
We’re looking for someone who:
• Has excellent organisational and administrative skills.
• Communicates confidently with families, schools, and external organisations.
• Works well under pressure and can manage multiple deadlines.
• Is confident using digital systems—experience with CAPITA is an advantage, but training can be provided.
• Has a positive, solution-focused attitude and enjoys working collaboratively.
Thorough pre-employment screening is undertaken during the recruitment process. The postholder will be required to complete an application for an Enhanced Disclosure of Criminal Records.
Access to a vehicle for work purposes is a requirement of the role.
For information on the re-employment and re-engagement of former employees please refer to the Council’s Pay Policy.
About us
At Blaenau Gwent, we are passionate about the work we do and the impact we have. We empower our staff to make meaningful changes and take action to enhance our services.
Want to ask us a question?
For further information or if you would like to have an informal discussion, please contact Eleri Griffiths, Education Transformation Officer.
Closing Date: 6th February 2026 At 12:00 midnight
Interview Date: 26th February 2026
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.