Workplace Coordinator
| Posting date: | 20 January 2026 |
|---|---|
| Hours: | Part time |
| Closing date: | 19 February 2026 |
| Location: | LS1 5AB |
| Remote working: | On-site only |
| Company: | ISS Facilities Services |
| Job type: | Permanent |
| Job reference: | 151680 |
Summary
Workplace Coordinator
Location: Leeds, LS1 5AB
Hours of work: 16
Working Pattern: Thursday & Friday - 8:00am - 4:30pm
Contract Type: Permanent
We are seeking a proactive and highly organised Workplace Coordinator to join our team as part of a job share arrangement.
This role is hands-on and requires someone who can confidently manage multiple responsibilities across facilities management, hospitality bookings, and stakeholder engagement.
Job Description
You will play a key role in delivering a world-class, client-facing front of house and facilities management service.
Acting as an ambassador for ISS, you will ensure smooth day-to-day operations, uphold service standards, and provide exceptional support to visitors, contractors, and internal teams.
Key Responsibilities
Ensure the smooth operation of the client site and act as the primary contact for all FM-related matters.
Manage and monitor CRES helpdesk work orders, driving completion within agreed SLAs.
Escalate building or facilities issues to the FM team as required.
Support Corporate Security processes, including issuing security passes and maintaining compliance.
Monitor cleaning standards and ensure specifications are consistently met.
Oversee meeting room bookings, usage, and hospitality requirements, including set-up and clean-down.
Handle incoming and outgoing mail, including franking and arranging courier collections.
Arrange business travel and hotel bookings as required.
Receipt and send requests for expenses promptly and accurately.
Professional and Personal Competencies/Qualifications
Previous experience in hospitality or a similar client-facing role.
Professional and confident in representing ISS to senior client staff.
IT literate with strong skills in MS Office and booking systems (e.g., Condeco, Saffron).
Excellent written and verbal communication skills.
Ability to identify and resolve issues effectively, ensuring client satisfaction.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Location: Leeds, LS1 5AB
Hours of work: 16
Working Pattern: Thursday & Friday - 8:00am - 4:30pm
Contract Type: Permanent
We are seeking a proactive and highly organised Workplace Coordinator to join our team as part of a job share arrangement.
This role is hands-on and requires someone who can confidently manage multiple responsibilities across facilities management, hospitality bookings, and stakeholder engagement.
Job Description
You will play a key role in delivering a world-class, client-facing front of house and facilities management service.
Acting as an ambassador for ISS, you will ensure smooth day-to-day operations, uphold service standards, and provide exceptional support to visitors, contractors, and internal teams.
Key Responsibilities
Ensure the smooth operation of the client site and act as the primary contact for all FM-related matters.
Manage and monitor CRES helpdesk work orders, driving completion within agreed SLAs.
Escalate building or facilities issues to the FM team as required.
Support Corporate Security processes, including issuing security passes and maintaining compliance.
Monitor cleaning standards and ensure specifications are consistently met.
Oversee meeting room bookings, usage, and hospitality requirements, including set-up and clean-down.
Handle incoming and outgoing mail, including franking and arranging courier collections.
Arrange business travel and hotel bookings as required.
Receipt and send requests for expenses promptly and accurately.
Professional and Personal Competencies/Qualifications
Previous experience in hospitality or a similar client-facing role.
Professional and confident in representing ISS to senior client staff.
IT literate with strong skills in MS Office and booking systems (e.g., Condeco, Saffron).
Excellent written and verbal communication skills.
Ability to identify and resolve issues effectively, ensuring client satisfaction.
The Company
ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.
Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.
We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace
ISS is proud to be a diverse and inclusive employer.
ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste), religion or belief, sex, sexual orientation or educational background.
We are a Disability Confident Committed (Level 2) employer, proudly supporting and promoting inclusive hiring practices in line with the UK government’s Disability Confident scheme.
Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.
If you have any further queries regarding this role, please contact the Resourcing Team by emailing resourcing.team@uk.issworld.com
Proud member of the Disability Confident employer scheme
Disability Confident
About Disability Confident
A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.