Universal Credit Operational Manager
| Dyddiad hysbysebu: | 20 Ionawr 2026 |
|---|---|
| Cyflog: | £38,772 i £39,621 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 26 Ionawr 2026 |
| Lleoliad: | Dolgellau |
| Cwmni: | Government Recruitment Service |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 442966/1 |
Crynodeb
Help shape futures in Dolgellau & Machynlleth – lead a team making a real difference in people’s lives while using your Welsh language skills every day.
Ready to lead, inspire, and make a difference? Apply today and help us build a stronger future for Dolgellau & Machynlleth.
Join us as a UC Operational Manager and lead a team of Work Coaches dedicated to helping people into employment. This is a dynamic leadership role where you’ll inspire your team, drive performance, and build strong partnerships with the local community to create real opportunities.
What you’ll do:
- Lead, coach, and develop a high-performing team to deliver excellent customer service and meet national performance targets.
- Foster an inclusive, supportive environment where diverse ideas and perspectives thrive.
- Motivate and empower colleagues through regular feedback, performance reviews, and skills development.
- Communicate change with clarity and purpose, providing visible leadership and direction.
- Identify priorities and risks, driving continuous improvement and quality outcomes.
- Build strong relationships with internal teams and external partners to connect people with local labour market opportunities.
- Support Work Coaches in delivering tailored interventions for all customers, including those with complex needs or disabilities.
What we’re looking for: A confident leader who can inspire others, collaborate effectively, and make a real impact in the community. You’ll be passionate about helping people into work and committed to delivering exceptional service.
This role is an office based, customer facing position covering both Dolgellau & Machynlleth Jobcentres with weekly travel between the two offices.
Hybrid working will not be considered at this time. Travel across the District is expected.
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd