Customer Service Administrator
| Posting date: | 19 January 2026 |
|---|---|
| Salary: | £12.82 per hour |
| Hours: | Full time |
| Closing date: | 18 February 2026 |
| Location: | ll13 |
| Remote working: | On-site only |
| Company: | Hexagon Recruitment Services Ltd |
| Job type: | Permanent |
| Job reference: | JOB-4710-20726 |
Summary
Job Description:
We are looking for a proactive and customer-focused Office Administrator to join a friendly and supportive team in Wrexham. This role is ideal for someone who enjoys working in a fast-paced, customer-driven environment and takes pride in delivering excellent service.
You will play a key role in supporting customers through the ordering process, handling enquiries, and ensuring smooth order fulfilment by working closely with internal teams and external partners. The role is primarily email-based, with minimal phone communication required.
Key Responsibilities:
• Processing customer quotes and orders
• Managing customer enquiries and resolving issues
• Booking transport and liaising with couriers
• Processing invoices, returns, and credit notes
• General administration and data maintenance
What we’re looking for:
• Strong communication and organisational skills
• Excellent attention to detail
• Ability to multitask and prioritise workload
• A proactive, team-player attitude
• IT literate (Microsoft 365 desirable)
What is on offer:
• Full training and ongoing support
• Hybrid working opportunities
• 28 days holiday (including bank holidays)
• Friendly, close-knit working environment
This role is ideal for individuals who thrive in a fast-paced environment, possess excellent organisational abilities, and are committed to providing outstanding administrative support.
Contact Hexagon Recruitment on 01244 815615 or apply online today.