Student Records Administrator
| Dyddiad hysbysebu: | 14 Ionawr 2026 |
|---|---|
| Cyflog: | £24,843 i £26,093 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 13 Chwefror 2026 |
| Lleoliad: | Durham, County Durham, DH1 5LE |
| Cwmni: | Durham University |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | 25001726_1768407942 |
Crynodeb
The Role and the Department
The Student Records Administrator is based in the Student Records Team in Student Registry and provides a high level of customer service to staff and students, ensuring that information held about students and their programmes of study is accurate and consistent. The role involves responding to enquiries and requests from staff and students and also providing advice and guidance to on student related processes, including enrolment and registration. The quality and accuracy of student record information is extremely important, with trouble-shooting any anomalies or inconsistencies being a key part of the role.
The role also works as part of a cross-office team assisting other teams within Student Registry at times of peak demand including the University examination period and during the production and despatch of student parchments (certificates). The role also provides cover on a rotational basis for face-to-face student enquiries at the Palatine Centre Student Service Advisers desk.
Student Registry is part of the Student and Academic Services Directorate. The directorate provides a professional administrative support service to staff, students and potential students of Durham University.
The Academic Registrar is the head of the directorate and is responsible to the Chief Operating Officer for its management. The following services fall under the remit of the Student and Academic Services Directorate:
· Academic Registrar's Office
· Academic Quality Service
· Student Immigration and Funding
· Student Recruitment and Admissions
· Student Registry
All of the services are based on the Mountjoy site in Durham City.
The Student and Academic Services Directorate operate a hybrid working model with the opportunity to split working at home and in the Student Registry office, which is in the Palatine Centre, South Road, Durham.
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