Receptionist
| Dyddiad hysbysebu: | 14 Ionawr 2026 |
|---|---|
| Cyflog: | £24,465.00 bob blwyddyn |
| Gwybodaeth ychwanegol am y cyflog: | £24465.00 a year |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 28 Ionawr 2026 |
| Lleoliad: | Plymouth, PL6 5AF |
| Cwmni: | NHS Jobs |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | B9832-2026-AC-1914 |
Crynodeb
Provide front-of-house support for customers and visitors, acting as first point of enquiry and signposting to relevant services. Promote the departments image by ensuring notices and leaflets are current and well presented. Record and escalate complaints, compliments, and suggestions appropriately. Respond to telephone, email, and written queries, including call handling as agreed. Lock down the Unit when required, manage front door access via phone link, and oversee key security, audits, and deposits for locker keys. Ensure visitors sign in/out, monitor security cameras, SAS alarms, and fire systems. Report faults, manage mail, arrange meetings and events, and maintain accurate records in line with data protection. Support managers with data collection, invoices, petty cash, and stock control. Ensure contractors complete safety induction and comply with confidentiality. Work independently, prioritising tasks, and contribute ideas for service improvement. Physical Effort: Frequent sitting & standing. Inputting at a keyboard for most of day, frequent light effort to lift, sort & file case notes. May have to occasionally move presentation equipment and office supplies or clinic consumables. Mental Effort:Frequent concentration is required when inputting into systems, typing documents, making appointments & processing records with a need to ensure accuracy. The work is usually predictable but there may be interruptions from telephone calls, visitors and staff & occasionally imposed deadlines. Emotional Effort:There may be some exposure to service users who may exhibit difficult & challenging behaviours. Working conditions:Exposure to unpleasant conditions is rare/occasional. May be exposed to verbal aggression from patients. Will use VDU for high proportion of time. The flexible nature of the job may require post holder to move within the team or within the wider organisational setting as required and undertake similar duties.