Service Manager | Manchester University NHS Foundation Trust

Posting date:	14 January 2026
Salary:	Not specified
Additional salary information:	£55,690 - £62,682 per annum, pro rata
Hours:	Full time
Closing date:	13 February 2026
Location:	Manchester, M13 9WU
Company:	Manchester University NHS Foundation Trust
Job type:	Permanent
Job reference:	7688755/349-MRI-7688755-RL4

Summary

The Service Manager position provides support to the Clinical Service triumvirate and, is responsible for delivery of all operational performance targets, including access targets, delivery of financial balance, trading gap plans, and the quality of services to patients and improving services towards best practice standards within available income.

The post holder will provide support to the strategic direction agreed through the Clinical Service triumvirate, in conjunction with the Clinical Leads and Matrons. The post holder will work closely with the General Manager, Clinical Director and Lead Nurse and Clinical Group Directors/ leadership teams to achieve the MFT/Clinical Group objectives and will be expected to make a positive contribution to the delivery of health services across the local health community and relevant networks. The post holder will lead on a number of agreed projects as directed by the Associate Director of Operations and General Manager to improve patient care and services and/or the wellbeing of staff.

We have two exciting Service Manager opportunities in Clinical Haematology - Renal, Haematology and Transplant Services Care Division and Urgent and Emergency Care Division Both Care Divisions welcome applications from motivated and dynamic individuals who have strong leadership and organisational skills, to join respective leadership teams. Details for each role can be found in the ‘Main Duties’ section; prior experience in respective acute healthcare settings is desirable.

Please be advised that previous applicants need not apply.

Please ensure that you specify your preferred role in your application.

Clinical Haematology

One of the largest departments in the country, Clinical Haematology provides regional tertiary services for haematological malignancy, stem cell transplantation, advanced therapeutic medicinal products (gene therapy), thrombosis & haemostasis and haemoglobinopathies.

The post holder will have responsibility for the day-to-day operational management. You will be responsible for monitoring and achieving key performance indicators, contracted activity, finance, service/quality standards and service productivity and efficiency.

The post holder will support the service development and improvement, ensuring delivery of MFT’s Strategic aims, supporting the NHS 10-year plan and support Care Division cross-cutting workstreams.



Urgent and Emergency Care

You will provide both strategic and operational leadership within the Urgent and Emergency Care Division, overseeing the day-to-day management to ensure the consistent delivery of safe, efficient, and patient-centred care. You will be responsible for monitoring and achieving key performance indicators (KPIs) specific to urgent and emergency care, such as meeting the four-hour A&E target, ambulance handover times, patient flow, and time to initial assessment and treatment. Ensuring compliance with all regulatory standards and national targets will be central to your remit.

Excellent communication and interpersonal abilities are essential, as the role requires building positive relationships across multidisciplinary teams. The successful individual will be proactive and resilient, with a genuine passion for driving service improvement and delivering high-quality patient care.
Manchester University NHS Foundation Trust (MFT) is the largest provider of specialist services, and our Oxford Road Campus in Manchester, the largest health academic campus in Europe - what better place to shape and develop your leadership career.
We deliver care to over 1 million patients & users each year through our 10 hospitals and extensive community services. Our 30,000 plus strong workforce is central to our success and innovation.
You will play a pivotal part in supporting our operational excellence and strategic ambitions. You’ll work collaboratively with clinical and non-clinical teams, driving improvements that enhance patient experience, staff wellbeing, and service efficiency across the Trust.
MFT offers a dynamic, inclusive environment where your leadership, ideas, and expertise are valued. You’ll have access to professional development, digital tools and opportunities to contribute to transformational projects that shape the future of healthcare delivery.
We are committed to supporting your growth and wellbeing, recognising the vital role you play in our organisation’s success.
Join us and help shape the future of our Trust—make a real difference to our teams, our services, and our communities, and fundamentally, our patients.To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.
Use of Artificial Intelligence (AI) in your application
Here at Manchester University NHS Foundation Trust, we’re proud to be ALL HERE FOR YOU—for our patients, our communities, and each other.
As part of our commitment to fairness, transparency, and personal integrity, we ask all applicants to ensure that their job applications reflect their own experiences, skills, and motivations. While AI tools can support spelling, grammar, or formatting, we expect that the content of your application—especially personal statements and responses to role-specific questions—is written by you. This helps us get to know the real you and ensures that our recruitment process remains equitable and meaningful for everyone.
Thank you for helping us uphold the values that make our Trust a place where people belong, grow, and thrive. We look forward to receiving your application.
Diversity Matters
MFT is committed to promoting equality of opportunity, celebrating and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, please contact the manager named below.

This advert closes on Wednesday 28 Jan 2026

Proud member of the Disability Confident employer scheme

About Disability Confident

A Disability Confident employer will generally offer an interview to any applicant that declares they have a disability and meets the minimum criteria for the job as defined by the employer. It is important to note that in certain recruitment situations such as high-volume, seasonal and high-peak times, the employer may wish to limit the overall numbers of interviews offered to both disabled people and non-disabled people. For more details please go to Disability Confident.