ICT Support Technician
| Dyddiad hysbysebu: | 14 Ionawr 2026 |
|---|---|
| Cyflog: | £28,598 i £33,699 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 30 Ionawr 2026 |
| Lleoliad: | Mansfield, Nottinghamshire |
| Gweithio o bell: | Ar y safle yn unig |
| Cwmni: | Mansfield District Council |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | REQ481 |
Crynodeb
We are looking for an enthusiastic, professional, and experienced systems support technician to join our busy ICT team at Mansfield District Council.
As the first point of contact, you will play a key role in providing support to end users and undertaking a wide range of duties including the investigation and resolution of technical hardware and software issues, configuration and deployment of desktop hardware and peripherals along with developing and maintaining knowledge base articles and asset registers.
The successful candidate will have strong communication skills via telephone, email and face-to-face contact whilst handling a wide range of enquiries in a helpful and professional manner.
The role is based atourmain Civic Centre buildingand requires workinga minimum of 3 days a weekon site between the hours of8:30am to 5pmwith flexible lunch hours. Full time on sitewill be required during the training period andin line with the needs of the service.
What we're looking for:
Experience in the investigation and resolution of end user ICT issues and queries
Strong communication skills and a confident approach
Ability to work under pressure and prioritise workloads in a fast-paced environment
Keen interest in ICT and new technologies
As the first point of contact, you will play a key role in providing support to end users and undertaking a wide range of duties including the investigation and resolution of technical hardware and software issues, configuration and deployment of desktop hardware and peripherals along with developing and maintaining knowledge base articles and asset registers.
The successful candidate will have strong communication skills via telephone, email and face-to-face contact whilst handling a wide range of enquiries in a helpful and professional manner.
The role is based atourmain Civic Centre buildingand requires workinga minimum of 3 days a weekon site between the hours of8:30am to 5pmwith flexible lunch hours. Full time on sitewill be required during the training period andin line with the needs of the service.
What we're looking for:
Experience in the investigation and resolution of end user ICT issues and queries
Strong communication skills and a confident approach
Ability to work under pressure and prioritise workloads in a fast-paced environment
Keen interest in ICT and new technologies
Aelod balch o'r cynllun cyflogwyr Hyderus o ran Anabledd
Hyderus o ran Anabledd
Gwybodaeth am Hyderus o ran Anabledd
Yn gyffredinol, bydd cyflogwr Hyderus o ran Anabledd yn cynnig cyfweliad i unrhyw ymgeisydd sy'n datgan eu bod yn anabl ac yn bodloni'r meini prawf lleiaf ar gyfer y swydd fel y diffinnir gan y cyflogwr. Mae'n bwysig nodi, mewn rhai sefyllfaoedd recriwtio fel nifer fawr o ymgeiswyr, cyfnod tymhorol ac amseroedd prysur iawn, efallai y bydd y cyflogwr am gyfyngu ar y niferoedd cyffredinol o gyfweliadau a gynigir i bobl anabl a phobl nad ydynt yn anabl. Am fwy o fanylion ewch i Hyderus o ran Anabledd.