Attendance Coordinator
| Dyddiad hysbysebu: | 13 Ionawr 2026 |
|---|---|
| Cyflog: | £25,037 i £25,746 bob blwyddyn |
| Oriau: | Llawn Amser |
| Dyddiad cau: | 03 Chwefror 2026 |
| Lleoliad: | Fareham, Hampshire, Hampshire, PO14 1NH |
| Cwmni: | South Hampshire Colleges Group |
| Math o swydd: | Parhaol |
| Cyfeirnod swydd: | REQ000141_1768296677 |
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Care to Join Us?
We currently have an exciting opportunity for a passionate, dedicated and skilled Attendance Coordinator. The information below provides more detail about the role.
We offer great benefits including;
- 6 weeks leave per year, plus bank holidays.
- Generous employer pension contribution.
- Regular training and development.
Duties:
- Monitor real-time attendance "alert registers" and absence notifications for students flagged as high-risk. Immediately follow up unexplained absences through phone calls, texts, emails, and other approved communication methods.
- Escalate non-contact or concerning responses to the DSL/DDSL in line with college procedures.
- Record all actions promptly and accurately within the college MIS and safeguarding systems.
- Receive and process information regarding student absences by telephone and in person, from student and appropriate adults and from the College absence line system, and record absences on campus systems ensuring all appropriate staff are notified.
- Work closely with the DSL/DDSL and wider Safeguarding team to support early identification of potential safeguarding concerns arising from attendance issues.
- Carry out the student sign out process ensuring any student under the age 18 has parental/NOK consent and a record is made.
- Build strong working relationships with curriculum teams and engage directly with vulnerable learners to build attendance routines and reduce barriers to attendance.
- Support teaching teams in addressing persistent non-attendees, advising parents/guardians accordingly and referring to safeguarding/health & wellbeing staff where appropriate.
- Run and disseminate the 7 Day Absence report on a weekly basis. Highlight and log concerns via campus systems, liaise with staff.
- To amend register marks in-line with college Policy and Procedures.
- When required, support other members of the Safeguarding Team with the general day to day running of the Department.
- Maintain strict confidentiality and comply fully with safeguarding legislation, including KCSIE and GDPR.
- Undertake any other duties that may be reasonably required, commensurate with the grade and scope of this post and agreed with the relevant line manager. This may include supporting College events which may be outside normal hours of work.
Skills/Experience:
- Experience of working in a school/college environment
- To demonstrate experience of working in a customer service environment and be committed to providing excellent customer service
- Experience of accuracy and attention to detail in verbal and written communication
- Good working knowledge of Microsoft IT packages
- Two years' experience within an administrative role.
- Working knowledge of online Google and Promonitor software.
Qualifications:
- Minimum GCSE grade 4 / C in English & Maths or equivalent.
- Relevant experience in an administrative role
- Level 2 business administration qualification or equivalent.
Ideal Attributes:
- Excellent organisational skills with the ability to work off your own initiative and take responsibility in decision making including prioritisation of task
- To be well organised and be able to keep accurate records.
- Excellent interpersonal and communication skills with the ability to develop effective working relationships with students, parents/carers.
- Capacity to use IT systems to record and manage student interventions.
- Work with flexibility to meet need of students and the team including possibility of later hours
- To handle multiple enquiries via telephone, email and in person.
About Us
The South Hampshire College Group (SHCG) is a dynamic, purpose driven Further Education organisation with a commitment to Creating Better Futures for learners, employers and communities within South Hampshire and beyond.
We pride ourselves on living our values - Collaborative, Inclusive and Aspirational. We also understand the difference exceptional employees can make to us